Sales Administrator

Pro Talent; Durban; Presencial; ZAR 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Provident Fund Contribution

Resumo da oferta

Pro Talent in Durban seeks a detail-oriented administrator to support sales operations in a manufacturing environment. You will coordinate orders between sales, customers and supply chain to ensure accurate, on-time fulfillment.

Requirements include Grade 12, SYSPRO proficiency, strong organizational skills, multitasking ability, and excellent customer service. This role thrives in a fast-paced setting with focus on data integrity and responsive communication.

Qualificações

• Grade 12 or equivalent qualification required.
• Proficiency in SYSPRO and strong organizational skills essential.
• Ability to multitask and manage data accurately.
• Excellent customer service and communication abilities.
• Ability to work effectively in a fast-paced environment.

Responsabilidades

• Serve as the primary liaison between the sales team, customers and supply chain to ensure timely and accurate order fulfillment.
• Receive, process, and distribute customer orders efficiently.
• Handle customer queries and manage incoming calls from suppliers and customers.
• Identify back orders or stock shortages and communicate with clients and the sales team.
• Follow up on order and delivery inquiries and process urgent quotations as needed.
• Manage FOL orders and ensure relevant agreements are completed.
• Update the sales team on logistics and customer requirements with timely feedback on order statuses.
• Record and resolve complaints maintaining high standards of customer service.
• Maintain a delivery note register for manual orders and oversee related administrative tasks.
• Ensure proper documentation and system integrity; assist with stocktakes and service technician schedules.

Conhecimentos

Organizational skills

Customer service

Communication

Multitasking

Data accuracy

Formação académica

Grade 12 or equivalent

Ferramentas

SYSPRO

Descrição da oferta de emprego

Elevate your career by joining a well-established manufacturing organization committed to operational excellence and customer satisfaction. This is an excellent opportunity for a motivated individual with a keen eye for detail and a passion for supporting sales operations.

Duties:

• Serve as the primary liaison between the sales team, customers, and supply chain to ensure timely and accurate order fulfillment.
• Receive, process, and distribute customer orders efficiently.
• Handle customer queries and manage incoming calls from suppliers and customers.
• Identify back orders or stock shortages, communicate effectively with clients and the sales team.
• Follow up on order and delivery inquiries, and process urgent quotations as needed.
• Manage FOL (Free on Loan) orders, ensuring relevant agreements are completed.
• Update the sales team on logistics and customer requirements, providing timely feedback on order statuses.
• Record and resolve complaints, maintaining high standards of customer service.
• Maintain a comprehensive delivery note register for manual orders.
• Oversee administrative tasks related to orders, ensuring proper documentation and system integrity.
• Assist with stocktakes and manage the administration of Service Technician’s schedules.

Requirements:

• Grade 12 or equivalent qualification.
• Proficiency in SYSPRO and strong organizational skills.
• Ability to multitask and manage data accurately.
• Excellent customer service and communication skills.
• Ability to work effectively in a fast-paced environment.

Familiarity with the following is advantageous:

• Manufacturing industry practices.

Benefits:

• Provident Fund Contribution.