Level-2 IT Support Technician | Flexible Hours

Placements24; Rustenburg; Hybrid; ZAR 165,000 - 248,000; Full time

Benefits offered by this job

Contract extension potential

Flexible working arrangements

On-site work in Rustenburg

Job summary

Placements24 is seeking a skilled IT Support Technician (Level 2) based in Rustenburg, North West. You will provide essential technical assistance, diagnose complex issues, and maintain hardware, software, and networks to minimize business disruption.

The ideal candidate has 3+ years in IT support, strong troubleshooting ability, and relevant certifications. Flexible hours and on-site work are available within the Rustenburg area.

Qualifications

• Minimum 3 years IT support experience or similar technical role.
• Strong knowledge of Windows, macOS and Linux operating systems.
• Certs such as A+, Network+ or Microsoft are highly desirable.

Responsibilities

• Provide advanced technical support for hardware, software, and networks.
• Diagnose and resolve complex IT problems escalated from Level 1.
• Install and maintain hardware, software, and networked devices.
• Manage user accounts, permissions, and access rights.
• Document procedures and participate in IT projects and upgrades.
• Ensure compliance with IT security policies.

Skills

Troubleshooting

Communication

Independent worker

Education

IT certifications (CompTIA A+, Network+)

Tools

Windows

macOS

Linux

TCP/IP

DNS/DHCP

Server virtualization

Job description

Placements24 is seeking a skilled IT Support Technician (Level 2) based in Rustenburg, North West. You will provide essential technical assistance, diagnose complex issues, and maintain hardware, software, and networks to minimize business disruption.

The ideal candidate has 3+ years in IT support, strong troubleshooting ability, and relevant certifications. Flexible hours and on-site work are available within the Rustenburg area.