Remote IT Infrastructure Specialist Flexible Hours

Placements24; Vereeniging; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote work setup

Home office equipment allowance

Health insurance

Professional certifications training

Flexible hours

Job summary

Placements24 is seeking a highly skilled Remote Support Technician to manage and maintain IT infrastructure from a remote location, supporting locations such as Vereeniging and beyond. You will provide essential technical support for hardware, software, and networks.

The role emphasizes diagnostics, strong communication in a virtual team, and documented procedures, with a fully remote work setup and opportunities for IT training.

Qualifications

• Proven experience as an IT support technician with remote focus.
• Knowledge of Windows, macOS and Linux and network protocols.
• Familiarity with remote management tools and ticketing systems.
• Strong troubleshooting and communication in a virtual team.

Responsibilities

• Provide remote technical support for hardware, software, and network issues.
• Monitor IT systems for performance, security vulnerabilities, and potential disruptions.
• Install, configure, and update software and operating systems remotely.
• Manage user accounts, permissions, and access rights across various IT platforms.
• Develop and maintain documentation for IT systems, procedures, and troubleshooting guides.
• Respond to and resolve IT support tickets in a timely and efficient manner.

Skills

Remote support

Windows

macOS

Linux

Networking

Troubleshooting

Documentation

Communication

Certifications

Tools

Remote management tools

Ticketing systems

Job description

Placements24 is seeking a highly skilled Remote Support Technician to manage and maintain IT infrastructure from a remote location, supporting locations such as Vereeniging and beyond. You will provide essential technical support for hardware, software, and networks.

The role emphasizes diagnostics, strong communication in a virtual team, and documented procedures, with a fully remote work setup and opportunities for IT training.