Lead Retail Store Manager - WhatJobs Direct

Placements24; Kempton Park; On-site; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health benefits

Career development

Employee discounts

Relocation opportunities

Job summary

Placements24 is seeking a Lead Retail Store Manager for our busy Tembisa, Gauteng location. You will drive store performance, lead a diverse team, and uphold high standards of service, merchandising, and loss prevention in a fast-paced retail environment.

You will develop sales strategies, manage budgets, analyse trends, and ensure a compelling customer experience. The role rewards strong leaders with growth potential into regional management, relocation opportunities, and a competitive benefits

Qualifications

• Minimum 5 years in retail management with proven success.
• Strong leadership and team development skills.
• Excellent understanding of retail operations, merchandising, inventory control, and loss prevention.
• Financial management skills including budgeting and P&L analysis.
• Exceptional customer service and communication abilities.
• Ability to work flexible hours including evenings, weekends, and holidays in Tembisa, Gauteng.
• Strategic thinking and problem-solving capabilities.
• Experience with POS systems and retail management software.

Responsibilities

• Oversee day-to-day store operations, ensuring efficiency and profitability.
• Develop and implement sales strategies to maximize revenue and market share in Tembisa.
• Recruit, train, manage, and inspire a team of retail professionals.
• Manage inventory levels, stock control, and loss prevention measures.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Maintain exceptional visual merchandising standards throughout the store.
• Handle customer escalations and ensure high levels of customer satisfaction and loyalty.
• Manage store budgets and control operational expenses.
• Foster a positive and engaging store culture that promotes teamwork and high performance.

Skills

Retail leadership

Team management

Customer service

Budgeting & P&L

POS systems

Merchandising

Strategic thinking

Tools

POS systems

Retail management software

Job description

About the Role

Our client is a leading retailer looking for an accomplished and dynamic Lead Retail Store Manager to oversee their busy Tembisa, Gauteng location. This is a critical leadership position responsible for driving overall store performance, managing a diverse team, and ensuring the highest standards of operational excellence and customer satisfaction. The ideal candidate will possess a strong background in retail management, a strategic mindset, and a proven ability to lead, motivate, and develop staff. You will be instrumental in shaping the store's success, optimizing profitability, and cultivating a positive shopping environment. This role demands a proactive leader who can navigate the complexities of retail operations and deliver consistent results in the Tembisa area.

Key Responsibilities

• Oversee all day-to-day operations of the retail store, ensuring efficiency and profitability.
• Develop and implement effective sales strategies to maximize revenue and market share in Tembisa.
• Recruit, train, manage, and inspire a team of retail professionals to achieve individual and store objectives.
• Manage inventory levels, stock control, and loss prevention measures effectively.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Maintain exceptional visual merchandising standards throughout the store.
• Handle customer escalations and ensure high levels of customer satisfaction and loyalty.
• Manage store budgets and control operational expenses.
• Foster a positive and engaging store culture that promotes teamwork and high performance.

Requirements

• Minimum of 5 years of experience in retail management, with a proven track record of success.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent understanding of retail operations, merchandising, inventory management, and loss prevention.
• Proficiency in financial management, including budgeting and P&L analysis.
• Exceptional customer service and communication skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays, in Tembisa, Gauteng.
• Strategic thinking and problem-solving abilities.
• Experience with POS systems and retail management software.
• A passion for the retail industry and a customer-centric approach.
• Strong decision-making capabilities and a results-oriented attitude.

Benefits

• Competitive salary with performance-based bonuses.
• Comprehensive health benefits package.
• Opportunities for career advancement and professional development.
• Employee discounts on store merchandise.
• A stimulating and rewarding work environment in Tembisa.
• Potential for relocation or expansion into regional management roles.