Retail Store Manager - Whatjobs Direct (Tembisa)

Placements24; South Africa; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Performance bonuses

Staff discounts

Career development

Job summary

Placements24 is seeking an accomplished Retail Store Manager for a busy store in Tembisa, Gauteng. You will lead a team, drive sales, manage stock and merchandising, and ensure exceptional customer service in a fast-paced environment.

You will control budgets, monitor KPIs, train staff, uphold safety standards, and partner with senior management to grow the business in the Gauteng region. Flexibility to work evenings and weekends is required.

Qualifications

• Minimum 3–5 years of proven retail management experience.
• Strong leadership, communication and interpersonal skills.
• Proven ability to drive sales and profitability.
• Experience with inventory control, merchandising and staff development.
• Proficiency with POS and retail software; ability to analyze financials.

Responsibilities

• Lead and motivate the store team to achieve sales targets and KPIs.
• Oversee day-to-day store operations, policies, and procedures.
• Recruit, train, develop, and manage staff performance.
• Manage inventory, stock control, ordering, and shrinkage.

Skills

Retail management

Leadership

Sales targets

Inventory control

Visual merchandising

Staff training

Budgeting

Customer service

Communication

Education

Matric/Matriculation

Business qualification (advantage)

Tools

POS systems

Retail management software

Microsoft Office

Job description

About the Role

Our client is seeking an accomplished and results-driven Retail Store Manager to oversee operations at their bustling store located in Tembisa, Gauteng . This pivotal role requires a leader with a proven track record in retail management, capable of driving sales, managing a team, and ensuring exceptional customer experiences. The Store Manager will be responsible for all aspects of store performance, from inventory management and visual merchandising to staff training and financial accountability. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of retail operations. This position offers a significant opportunity to make a tangible impact on the success of the store and contribute to the overall growth of the company within the Gauteng region. We are looking for an individual who is passionate about retail, customer service, and developing a high-performing team.

Key Responsibilities

• Leading and motivating the store team to achieve and exceed sales targets and KPIs.


• Managing day-to-day store operations, ensuring efficiency and adherence to company policies and procedures.


• Recruiting, training, developing, and performance managing store staff to foster a motivated and skilled team.


• Overseeing inventory management, including stock control, ordering, and minimizing shrinkage.


• Implementing and maintaining exceptional visual merchandising standards to enhance product appeal and customer engagement.


• Ensuring a superior customer shopping experience, handling escalated customer issues with professionalism and prompt resolution.


• Managing store budget, controlling expenses, and analyzing financial reports to identify areas for improvement and growth.


• Maintaining store safety and security standards, ensuring compliance with all relevant regulations.


• Driving initiatives to increase customer footfall and loyalty within the Tembisa community.

Requirements

• Minimum of 3-5 years of experience in retail management, with a proven ability to lead and manage a store successfully.


• Strong understanding of retail operations, sales techniques, inventory control, and visual merchandising.


• Excellent leadership, communication, and interpersonal skills.


• Demonstrated success in achieving sales targets and managing profitability.


• Experience in staff recruitment, training, and performance management.


• Proficiency in POS systems, retail management software, and Microsoft Office Suite.


• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by the Tembisa location.


• A proactive approach to problem-solving and a commitment to continuous improvement.


• Matriculation or equivalent; a tertiary qualification in business management or a related field is an advantage.

Benefits

This role comes with a competitive salary package, including potential for performance-based bonuses. Opportunities for professional development and career advancement within a growing retail brand are abundant. Employees benefit from extensive staff discounts on products, contributing to overall value. Our client fosters a supportive and dynamic work environment where dedication and leadership are recognized and rewarded. Join our team in Gauteng and lead a store committed to excellence.