Lead Retail Store Manager - WhatJobs Direct

Placements24; Gauteng; Presencial; ZAR 700.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary with bonuses

Comprehensive health benefits

Career development opportunities

Employee discounts on store goods

Relocation opportunities

Descripción de la vacante

Placements24 is seeking a Lead Retail Store Manager for our busy Tembisa, Gauteng location. You will drive store performance, motivate a diverse team, and uphold exceptional customer service and operational standards.

The role requires a strategic mindset, strong leadership, and a proven track record in retail management to optimize profitability and maintain a compelling shopping environment in the Tembisa area.

Formación

• Minimum 5 years of experience in retail management.
• Proven leadership and ability to develop staff.
• Strong budgeting and P&L management experience.
• Experience with POS systems and retail software.

Responsabilidades

• Oversee day-to-day store operations for efficiency and profitability.
• Develop and implement sales strategies to maximize revenue and market share in Tembisa.
• Recruit, train, and lead a team of retail professionals to achieve targets.
• Manage inventory, stock control, and loss prevention measures.
• Ensure compliance with company policies, health and safety regulations.
• Analyze sales data and market trends to identify growth opportunities.
• Maintain strong visual merchandising standards across the store.
• Handle customer escalations and drive satisfaction and loyalty.
• Manage store budgets and control operating expenses.
• Foster a positive, high-performance store culture.

Conocimientos

Retail management

Leadership

Team development

Budgeting & P&L

Customer service

Communication

POS systems

Problem-solving

Herramientas

POS systems

Descripción del empleo

About the Role

Our client is a leading retailer looking for an accomplished and dynamic Lead Retail Store Manager to oversee their busy Tembisa, Gauteng location. This is a critical leadership position responsible for driving overall store performance, managing a diverse team, and ensuring the highest standards of operational excellence and customer satisfaction. The ideal candidate will possess a strong background in retail management, a strategic mindset, and a proven ability to lead, motivate, and develop staff. You will be instrumental in shaping the store's success, optimizing profitability, and cultivating a positive shopping environment. This role demands a proactive leader who can navigate the complexities of retail operations and deliver consistent results in the Tembisa area.

Key Responsibilities

• Oversee all day-to-day operations of the retail store, ensuring efficiency and profitability.
• Develop and implement effective sales strategies to maximize revenue and market share in Tembisa.
• Recruit, train, manage, and inspire a team of retail professionals to achieve individual and store objectives.
• Manage inventory levels, stock control, and loss prevention measures effectively.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Maintain exceptional visual merchandising standards throughout the store.
• Handle customer escalations and ensure high levels of customer satisfaction and loyalty.
• Manage store budgets and control operational expenses.
• Foster a positive and engaging store culture that promotes teamwork and high performance.

Requirements

• Minimum of 5 years of experience in retail management, with a proven track record of success.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent understanding of retail operations, merchandising, inventory management, and loss prevention.
• Proficiency in financial management, including budgeting and P&L analysis.
• Exceptional customer service and communication skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays, in Tembisa, Gauteng.
• Strategic thinking and problem-solving abilities.
• Experience with POS systems and retail management software.
• A passion for the retail industry and a customer-centric approach.
• Strong decision-making capabilities and a results-oriented attitude.

Benefits

• Competitive salary with performance-based bonuses.
• Comprehensive health benefits package.
• Opportunities for career advancement and professional development.
• Employee discounts on store merchandise.
• A stimulating and rewarding work environment in Tembisa.
• Potential for relocation or expansion into regional management roles.