Retail Store Manager - WhatJobs Direct (Tembisa)

Placements24; Kempton Park; Presencial; ZAR 350.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Staff discounts

Career development

Growth opportunities

Supportive work environment

Descripción de la vacante

Placements24 in Gauteng seeks an accomplished Retail Store Manager to oversee operations at a busy store in Tembisa. You will drive sales, manage a team, and ensure exceptional customer experiences across inventory, merchandising, and financial accountability.

The role requires strong leadership, communication, and retail operation expertise, with a focus on profitability, customer satisfaction, and store growth within the Gauteng region.

Formación

• 3-5 years of experience in retail management.
• Strong understanding of retail operations, sales techniques, inventory control, and visual merchandising.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated success in achieving sales targets and managing profitability.
• Experience in staff recruitment, training, and performance management.

Responsabilidades

• Lead and motivate the store team to achieve and exceed sales targets and KPIs.
• Manage day-to-day store operations with efficiency and policy compliance.
• Recruit, train, develop, and performance manage store staff.
• Oversee inventory management, stock control, ordering, and shrinkage reduction.
• Maintain visual merchandising standards to enhance product appeal and engagement.
• Ensure a superior customer experience and resolve escalated issues promptly.
• Manage store budget, control expenses, and analyze financial reports for growth.
• Maintain store safety and compliance with regulations.
• Drive initiatives to increase customer footfall and loyalty in the local community.

Conocimientos

Retail management

Team leadership

Sales targets

Inventory control

Visual merchandising

Customer service

POS systems

MS Office

Educación

Matric or equivalent

Business qualification (advantage)

Herramientas

Retail management software

Microsoft Office Suite

POS systems

Descripción del empleo

About the Role

Our client is seeking an accomplished and results-driven Retail Store Manager to oversee operations at their bustling store located in Tembisa, Gauteng . This pivotal role requires a leader with a proven track record in retail management, capable of driving sales, managing a team, and ensuring exceptional customer experiences. The Store Manager will be responsible for all aspects of store performance, from inventory management and visual merchandising to staff training and financial accountability. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of retail operations. This position offers a significant opportunity to make a tangible impact on the success of the store and contribute to the overall growth of the company within the Gauteng region. We are looking for an individual who is passionate about retail, customer service, and developing a high-performing team.

Key Responsibilities

• Leading and motivating the store team to achieve and exceed sales targets and KPIs.
• Managing day-to-day store operations, ensuring efficiency and adherence to company policies and procedures.
• Recruiting, training, developing, and performance managing store staff to foster a motivated and skilled team.
• Overseeing inventory management, including stock control, ordering, and minimizing shrinkage.
• Implementing and maintaining exceptional visual merchandising standards to enhance product appeal and customer engagement.
• Ensuring a superior customer shopping experience, handling escalated customer issues with professionalism and prompt resolution.
• Managing store budget, controlling expenses, and analyzing financial reports to identify areas for improvement and growth.
• Maintaining store safety and security standards, ensuring compliance with all relevant regulations.
• Driving initiatives to increase customer footfall and loyalty within the Tembisa community.

Requirements

• Minimum of 3-5 years of experience in retail management, with a proven ability to lead and manage a store successfully.
• Strong understanding of retail operations, sales techniques, inventory control, and visual merchandising.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated success in achieving sales targets and managing profitability.
• Experience in staff recruitment, training, and performance management.
• Proficiency in POS systems , retail management software, and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by the Tembisa location.
• A proactive approach to problem-solving and a commitment to continuous improvement.
• Matriculation or equivalent; a tertiary qualification in business management or a related field is an advantage.

Benefits

• This role comes with a competitive salary package, including potential for performance-based bonuses.
• Opportunities for professional development and career advancement within a growing retail brand are abundant.
• Employees benefit from extensive staff discounts on products, contributing to overall value.
• Our client fosters a supportive and dynamic work environment where dedication and leadership are recognized and rewarded.
• Join our team in Gauteng and lead a store committed to excellence.