Assistant Store Manager - Tembisa

Placements24; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Salary incentives

Employee discount on store merchandise

Regular training on product knowledge

Promotion opportunities

Dynamic team environment

Profitability bonuses

Job summary

Placements24 in Tembisa, Gauteng seeks an Assistant Store Manager to support the management team in daily operations, drive sales performance, supervise staff, and ensure an outstanding customer experience.

You will manage inventory, merchandising, and loss prevention, conduct sales analysis, and assist in recruiting, interviewing, and onboarding new team members. The role offers growth opportunities within a dynamic retail environment.

Qualifications

• Minimum 2 years in a retail leadership or supervisory role.
• Proven ability to lead and motivate a sales team.
• Strong understanding of retail operations including inventory management and merchandising.
• Excellent customer service and conflict-resolution skills.
• Proficiency in POS systems and basic computer applications.
• Ability to analyze sales data and make informed decisions.
• Excellent communication and interpersonal skills.
• Flexible availability including evenings, weekends and public holidays.
• A proactive attitude and a passion for the retail industry.
• Reliable access to Tembisa, Gauteng.

Responsibilities

• Assist the Store Manager in daily operations, sales performance, and staff management.
• Supervise, train, and motivate a team of retail associates to achieve targets.
• Ensure exceptional customer service standards are maintained.
• Manage inventory levels, stock replenishment, order processing, and loss prevention.
• Oversee visual merchandising to create an appealing store environment.
• Handle customer escalations and resolve complaints effectively.
• Conduct sales analysis and report on KPIs to the Store Manager.
• Ensure compliance with company policies, operational procedures, and health and safety regulations.
• Assist in recruiting, interviewing, and onboarding new team members.
• Contribute to creating a positive and productive work atmosphere.

Skills

Retail leadership

Team motivation

Customer service

Data analysis

Communication

Interpersonal skills

Inventory management

Merchandising

Conflict resolution

POS systems

Tools

Basic computer applications

Job description

About the Role

Our client is a well-established retail brand seeking an ambitious and skilled Assistant Store Manager to support the management team in their Tembisa, Gauteng branch. This role is integral to driving store performance, fostering a positive team culture, and ensuring an outstanding customer experience. You will be involved in all aspects of store operations, from staff supervision and training to inventory management and sales analysis. The ideal candidate is a proactive leader with a proven ability to motivate teams and achieve business objectives in a competitive retail landscape. This position offers a significant opportunity for professional growth within the retail sector, particularly for individuals dedicated to retail excellence and leadership. We are looking for someone who can contribute to the store's success through effective management and a strong customer-centric approach.

Key Responsibilities

• Assist the Store Manager in daily operations, sales performance, and staff management.
• Supervise, train, and motivate a team of retail associates to achieve individual and store targets.
• Ensure exceptional customer service standards are maintained at all times.
• Manage inventory levels, including stock replenishment, order processing, and loss prevention.
• Oversee visual merchandising to create an appealing store environment.
• Handle customer escalations and resolve complaints effectively.
• Conduct sales analysis and report on key performance indicators to the Store Manager.
• Ensure compliance with company policies, operational procedures, and health and safety regulations.
• Assist in recruiting, interviewing, and onboarding new team members.
• Contribute to creating a positive and productive work atmosphere.

Requirements

• Minimum of 2 years of experience in a retail leadership or supervisory role (e.g., Assistant Manager, Supervisor).
• Demonstrated ability to lead and motivate a sales team.
• Strong understanding of retail operations, including inventory management and merchandising.
• Excellent customer service and conflict-resolution skills.
• Proficiency in POS systems and basic computer applications.
• Ability to analyze sales data and make informed decisions.
• Excellent communication and interpersonal skills.
• Flexible availability, including evenings, weekends, and public holidays.
• A proactive attitude and a passion for the retail industry.
• Reliable access to Tembisa, Gauteng .

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunities for promotion and professional development within the company.
• Employee discount on store merchandise.
• Regular training on product knowledge and management skills.
• A dynamic and supportive team environment.
• Contribution to store profitability bonuses.