Laundry Team Lead - Luxury Guest Service

Belmond; Cape Town; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive basic salary

Loyalty and recognition rewards

Employee Assistance & Wellness

Résumé du poste

Mount Nelson, A Belmond Hotel is seeking a Laundry Junior Team Leader to oversee shift operations, ensure cleanliness and guest comfort, and drive efficiency in a luxury hotel environment.

You will collaborate with management to maintain top service standards, manage linen inventories, and support preventive maintenance for laundry equipment while monitoring staff productivity and performance.

Qualifications

• Experience providing exceptional guest service in a fast-paced environment.
• Friendly and attentive demeanor; ability to answer questions.
• Strong communications skills to interact with guests as well as staff.
• Knowledge of stain treatments and industrial cleaning equipment and products.

Responsabilités

• Keep Management well informed about all aspects of Laundry operations during a shift
• Efficiently use and manage the inventory of supplies, linen and equipment
• Plan and implement preventive maintenance and cleaning schedules for Laundry machinery & equipment
• Assist Laundry Management in monitoring staff productivity

Connaissances

Guest service

Time management

Communication

Description du poste

Mount Nelson, A Belmond Hotel is seeking a Laundry Junior Team Leader to oversee shift operations, ensure cleanliness and guest comfort, and drive efficiency in a luxury hotel environment.

You will collaborate with management to maintain top service standards, manage linen inventories, and support preventive maintenance for laundry equipment while monitoring staff productivity and performance.