Luxury Hotel Maintenance Specialist

Belmond; Cape Town; Presencial; ZAR 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Loyalty rewards

Wellness program

Employee assistance

Descripción de la vacante

Mount Nelson, A Belmond Hotel, seeks a Maintenance Generalist to uphold the pristine condition of our luxury destination. You will maintain interiors and exteriors, perform maintenance tasks, and ensure guest satisfaction through timely completion of job orders and professional service.

Ideal candidates bring painting and basic tool skills, strong attention to detail, and the ability to communicate effectively with guests and colleagues in a luxury hospitality environment.

Formación

• Knowledge of painting materials and how to select, mix and apply them
• Basic math skills
• Great attention to detail
• Knowledge to work with hardware tools and power equipment
• Extremely organized with good communication skills
• Detail-orientated
• Basic understanding of electrical, plumbing or HVAC systems
• Knowledge on implementing a plan of action for repairs using various hand and power tools
• Knowledge to diagnose machinery and equipment malfunctions using mechanical acumen
• Basic knowledge on routine preventative maintenance.

Responsabilidades

• Responsible for upkeep and repair tasks at interior or exterior of premises.
• Keep facilities in perfect condition by performing maintenance jobs.
• Maintain building structure and aesthetics through detail in guest and back-of-house areas.
• Complete job orders on time and resolve guest complaints promptly.
• Maintain high integrity and professionalism with guests, employees, and external contacts.
• Assist with other departmental and hotel duties as assigned by management.
• Use and maintain hand tools and basic light machinery.
• Recommend value additions to existing systems and procedures.
• Ensure requests are followed through to guest satisfaction.
• Communicate progress and concerns to ensure service excellence.
• Conduct duties in accordance with hotel standards.
• Follow Leading Quality Assurance and departmental standards.

Conocimientos

Attention to detail

Strong communication

Organized and methodical

Basic math skills

Herramientas

Hand tools

Power tools

Electrical tools

HVAC knowledge

Descripción del empleo

Mount Nelson, A Belmond Hotel, seeks a Maintenance Generalist to uphold the pristine condition of our luxury destination. You will maintain interiors and exteriors, perform maintenance tasks, and ensure guest satisfaction through timely completion of job orders and professional service.

Ideal candidates bring painting and basic tool skills, strong attention to detail, and the ability to communicate effectively with guests and colleagues in a luxury hospitality environment.