L2 Network Engineer – Managed Services (Hybrid)

NTT America, Inc.; Cape Town; Hybrid; ZAR 420,000 - 700,000; Full time

Job summary

NTT DATA in Cape Town is seeking a Networking Managed Services Engineer (L2) to lead proactive incident resolution, root-cause analysis, and knowledge sharing. You will work across client environments, monitor SLAs, and mentor junior staff while collaborating with third-party vendors and automation teams.

This hybrid role focuses on securing and optimizing enterprise networks, implementing change processes, and delivering high-quality service with clear communication to clients and internal

Job description

NTT DATA in Cape Town is seeking a Networking Managed Services Engineer (L2) to lead proactive incident resolution, root-cause analysis, and knowledge sharing. You will work across client environments, monitor SLAs, and mentor junior staff while collaborating with third-party vendors and automation teams.

This hybrid role focuses on securing and optimizing enterprise networks, implementing change processes, and delivering high-quality service with clear communication to clients and internal