Key Account Manager - Vereeniging

Placements24; Vereeniging; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus

Medical and dental insurance

Retirement savings plan

Generous annual leave

Car allowance and travel reimbursement

Hybrid work model

Career development opportunities

Job summary

Placements24 is seeking a seasoned Key Account Manager to oversee and grow relationships with our flagship clients in Vereeniging, Gauteng. The role blends in-office strategic planning with client-facing activities, with flexibility for remote engagement where appropriate.

You will develop strategic account plans, manage renewals, and identify upsell opportunities while ensuring service excellence and revenue growth across the Gauteng region.

Qualifications

• Minimum of 5 years of experience in Key Account Management, Sales, or a related client-facing role.
• Proven track record of managing and growing large, strategic accounts.
• Strong negotiation, communication, and presentation skills.
• Proficiency with CRM software and data-driven account management.
• Experience in Gauteng business environment is preferred.

Responsibilities

• Develop and implement strategic account plans for key clients in Vereeniging to drive growth and retention.
• Serve as the primary point of contact for assigned key accounts.
• Understand clients' objectives and needs, and align solutions accordingly.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Negotiate and renew contracts on favorable terms.
• Conduct regular business reviews to assess satisfaction and identify improvements.
• Collaborate with internal teams to ensure seamless delivery of services.
• Monitor account health and address issues or risks proactively.
• Achieve revenue targets and high client satisfaction metrics.
• Provide market insights to product and sales teams regarding client needs in Gauteng.
• Represent the company with professionalism in all client interactions.

Skills

Key Account Management

Negotiation

Client relationship building

Strategic planning

Sales

Education

Bachelor's degree in Business Administration or Marketing

Tools

Salesforce

Job description

About the Role

Our client is seeking a seasoned and strategic Key Account Manager to oversee and grow relationships with our most valuable clients in the **Vereeniging, Gauteng** area. This role is instrumental in ensuring client retention, satisfaction, and identifying opportunities for upselling and cross-selling. The ideal candidate possesses exceptional client management skills, a strong business acumen, and a proven ability to drive revenue growth through strategic account planning. You will act as the primary point of contact for key accounts, fostering strong partnerships and ensuring our services consistently meet and exceed expectations. This hybrid position offers a blend of in-office strategic planning and client-facing activities, with the flexibility for remote engagement where appropriate, ensuring efficient management of accounts within **Vereeniging**.

Key Responsibilities

• Develop and implement strategic account plans for key clients within the **Vereeniging** territory to drive growth and retention.
• Serve as the primary point of contact for assigned key accounts, building and maintaining strong, long-term relationships.
• Understand clients' business objectives, challenges, and needs, and align our solutions accordingly.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Negotiate and renew contracts, ensuring favorable terms for both the client and the company.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams (e.g., sales, support, product) to ensure seamless delivery of services and support.
• Monitor account health and proactively address any potential issues or risks.
• Achieve and exceed revenue targets and client satisfaction metrics for your assigned portfolio.
• Provide market insights and feedback to the product and sales teams regarding client needs and competitive landscape in **Gauteng**.
• Represent the company with professionalism and integrity in all client interactions.

Requirements

• Minimum of 5 years of experience in Key Account Management, Sales, or a related client-facing role.
• Proven track record of successfully managing and growing large, strategic accounts.
• Exceptional negotiation, communication, and presentation skills.
• Strong business acumen and understanding of financial principles.
• Proficiency in CRM software (e.g., Salesforce) and account management tools.
• Ability to develop and execute strategic account plans.
• Experience working within the **Gauteng** business environment is preferred.
• Strong problem-solving skills and a proactive approach to client challenges.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Ability to manage time effectively in a hybrid work setting and travel within the **Vereeniging** area as needed.

Benefits

• Competitive base salary complemented by a generous performance-based bonus structure.
• Comprehensive medical and dental insurance plans.
• Retirement savings plan with company matching.
• Significant opportunities for career development and advancement.
• Generous annual leave and paid time off.
• Car allowance and fuel reimbursement for business travel.
• A collaborative and supportive work environment.
• Access to ongoing training and professional development resources.
• Performance-based incentives and rewards for exceeding targets.
• Flexible hybrid work model enhancing work-life balance.