Key Account Manager - Enterprise Software

Placements24; Centurion; Hybrid; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Competitive uncapped commission

Medical, dental, and vision insurance

Paid time off and holidays

Career development opportunities

Remote-friendly environment

Potential for international travel

Job summary

Placements24 is seeking a seasoned Key Account Manager for our fully remote sales organization. You will manage and grow an esteemed portfolio of enterprise accounts, driving adoption, upsell opportunities, and strategic value for senior stakeholders including C-level executives.

The role emphasizes independent, self-motivated work in a remote environment, with occasional travel to client sites and a focus on long-term relationship-building in the software sector.

Qualifications

• Minimum of 5 years of experience in key account management or enterprise sales
• Proven track record of managing large enterprise accounts
• Demonstrated ability to build and maintain relationships with senior-level executives
• Deep understanding of enterprise software solutions and complex sales cycles
• Willingness to travel occasionally for client meetings when necessary

Responsibilities

• Manage and grow a dedicated portfolio of key enterprise accounts, serving as the primary point of contact
• Develop and execute strategic account plans to maximize client value and revenue growth
• Build strong, long-lasting relationships with key stakeholders, including C-level executives, within client organizations
• Identify and pursue upsell and cross-sell opportunities within existing accounts
• Conduct regular business reviews, product updates, and strategic discussions with clients
• Ensure high levels of customer satisfaction and retention through proactive engagement and issue resolution
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience and successful project implementations
• Track key account metrics, identify trends, and provide regular reports to management
• Stay abreast of industry trends, competitive offerings, and client business needs
• Act as a trusted advisor to clients, providing strategic insights and solutions

Skills

Relationship management

Enterprise software sales

Communication skills

Negotiation skills

Strategic planning

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Salesforce

Sales analytics tools

Job description

About the Role

Our client, a globally recognized leader in enterprise software solutions, is actively seeking a highly skilled and dedicated Key Account Manager to join their fully remote sales organization. This position is crucial for managing and expanding relationships with our client's most valuable enterprise accounts. The successful candidate will be responsible for understanding client needs, driving adoption of our software solutions, identifying growth opportunities, and ensuring unparalleled client satisfaction. This role operates in a fully remote capacity, offering a dynamic and flexible work environment conducive to high performance. We are looking for a strategic thinker with exceptional relationship-building skills and a deep understanding of enterprise software sales. The ideal candidate thrives in a self-directed setting and is committed to delivering outstanding value to our top-tier clients. This role is based remotely but requires a strategic presence within the market served by Centurion, Gauteng, ZA. The focus is on nurturing and growing strategic client partnerships.

Key Responsibilities

• Manage and grow a dedicated portfolio of key enterprise accounts, serving as the primary point of contact.
• Develop and execute strategic account plans to maximize client value and revenue growth.
• Build strong, long-lasting relationships with key stakeholders, including C-level executives, within client organizations.
• Identify and pursue upsell and cross-sell opportunities within existing accounts.
• Conduct regular business reviews, product updates, and strategic discussions with clients.
• Ensure high levels of customer satisfaction and retention through proactive engagement and issue resolution.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience and successful project implementations.
• Track key account metrics, identify trends, and provide regular reports to management.
• Stay abreast of industry trends, competitive offerings, and client business needs.
• Act as a trusted advisor to clients, providing strategic insights and solutions.

Requirements

• Minimum of 5 years of experience in key account management or enterprise sales, preferably in the software or technology sector.
• Proven track record of successfully managing and growing large enterprise accounts.
• Demonstrated ability to build and maintain strong relationships with senior-level executives.
• Excellent communication, negotiation, and presentation skills.
• Deep understanding of enterprise software solutions and complex sales cycles.
• Strong strategic planning and analytical skills.
• Self-motivated, results-oriented, and adept at working independently in a remote setting.
• Proficiency in CRM software (e.g., Salesforce) and sales analytics tools.
• Bachelor's degree in Business, Marketing, or a related field is required.
• Ability to travel occasionally for client meetings when necessary (post-pandemic).

Benefits

• Highly competitive salary and a generous, uncapped commission structure.
• Comprehensive medical, dental, and vision insurance.
• Generous paid time off and company-paid holidays.
• Significant opportunities for career advancement and professional development.
• A supportive and collaborative fully remote work environment.
• Access to cutting-edge sales enablement tools and training.
• Performance-based bonuses and rewards.
• Retirement savings plan with company matching.
• Employee wellness programs and resources.
• Potential for international travel for global client engagements.