Key Account Manager

Staff Solutions; Gauteng; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading logistics company is seeking an experienced Key Account Manager to drive growth by managing relationships with large fleet operators. This role requires strategic thinking, a strong background in B2B sales, and the ability to collaborate with dealers. The ideal candidate will have 5–7 years of experience in key account management within the commercial vehicles sector, along with a tertiary qualification in Sales or Business. Join a dynamic team and contribute to the company's growth in the fleet market.

Qualifications

• 5–7 years in B2B sales/key account management in commercial vehicles or logistics.
• Proficient in managing strategic customer engagement and account strategies.
• Ability to build tailored growth plans and handle dealer collaboration.

Responsibilities

• Develop executive-level relationships and lead national sales negotiations.
• Manage end-to-end account strategies, including sales and aftersales.
• Drive incremental sales to large fleets alongside dealer sales.
• Track sales, opportunities, and competitor activity.

Skills

Strategic thinking

Relationship building

Negotiation

Dealer collaboration

CRM proficiency

Education

Tertiary qualification in Sales, Business, or related

Bachelor Degree

Job description

The Key Account Manager (KAM) is responsible for driving growth by managing strategic relationships with large national fleet operators (100+ vehicles). This role focuses on increasing sales volumes, enhancing customer experience, and supporting national-level engagements, while collaborating closely with independent dealers and Regional Sales Managers (RSMs) to ensure alignment and support for the dealer network.

Key Responsibilities

1. Strategic Customer Engagement
   • Develop executive-level relationships and lead national sales negotiations.
   • Manage end-to-end account strategies, including sales and aftersales.
2. Account Development & Growth
   • Build tailored growth plans and TCO proposals.
   • Drive incremental sales to large fleets alongside dealer sales.
3. Dealer & Network Collaboration
   • Work with dealers and RSMs to align on sales execution and customer handover.
   • Ensure dealers maintain invoicing, margin, and delivery roles.
4. Customer Segmentation & Governance
   • Manage segmentation model and ensure appropriate customer ownership.
   • Allocate key account targets fairly across the network.
5. Reporting & Performance
   • Track sales, opportunities, and competitor activity.
   • Lead performance reviews with dealers and RSMs.

Key Deliverables

• Meet National Key Account sales targets.
• Deliver growth strategies per account.
• Strengthen brand reputation with fleet operators.
• Avoid duplication and clarify account ownership.

Qualifications & Skills

• Education: Tertiary qualification in Sales, Business, or related.
• Experience: 5–7 years inB2B sales/key account management in commercial vehicles or logistics.
• Skills: Strategic thinking, relationship building, negotiation, dealer collaboration, and CRM proficiency.

Requirements

• Bachelor Degree
• Minimum 5 years’ experience in similar role
• Code 8 license

Personal Attributes

• Team Player
• Confident and proactive approach- anticipatesissues and requirements
• Read and Write in English