Junior NOC Engineer — Real-Time Gaming Operations & Growth

SuperGroup International; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Group Life Cover

Medical Aid Subsidy

Retirement Annuity Subsidy

Income Continuation Benefit

Job summary

Super Group International is seeking a Junior Network Operations Centre Engineer in Cape Town to monitor real-time systems, detect incidents, and assist with rapid restoration. You will interpret alerts from Nagios, SolarWinds, Datadog, or Grafana and engage cross-functional teams to maintain service integrity.

Ideal candidates have 1–2 years in operations, foundational networking knowledge, and ITIL familiarity.

Qualifications

• Must have foundational networking knowledge and ITIL understanding.
• Experience with monitoring platforms and incident management processes.
• 1-2 years in an operations/monitoring role in 24/7 environments.
• Jira/ITSM tools experience preferred.

Responsibilities

• Monitor real-time systems and interpret alerts.
• Log, triage, and escalate incidents using ITIL-aligned processes.
• Perform initial diagnostics of servers and applications.
• Collaborate with engineering/support teams during incidents.

Skills

Monitoring & incident mgmt

TCP/IP basics

DNS basics

ITIL knowledge

Cross-functional teamwork

Education

IT certification (CompTIA A+/N+ or CCNA)

Tools

Nagios

SolarWinds

Datadog

Grafana

Job description

Super Group International is seeking a Junior Network Operations Centre Engineer in Cape Town to monitor real-time systems, detect incidents, and assist with rapid restoration. You will interpret alerts from Nagios, SolarWinds, Datadog, or Grafana and engage cross-functional teams to maintain service integrity.

Ideal candidates have 1–2 years in operations, foundational networking knowledge, and ITIL familiarity.