Junior Network Operations Engineer – Real-Time Gaming

Digital Outsource Services (Pty) Ltd

Cape Town

In loco

ZAR 150.000 - 210.000

Tempo pieno

12 giorni fa

Una candidatura completa in un minuto

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Vantaggi offerti da questo lavoro

Group Life Cover

Medical Aid Subsidy

Income Continuation Benefit

Retirement Annuity Subsidy

Funeral Fund Benefit

Learning & Development

Descrizione del lavoro

Super Group International in Cape Town is seeking a Junior Network Operations Centre Engineer to support real-time monitoring, incident detection, escalation and first-line troubleshooting. You will work with Nagios, SolarWinds, Datadog or Grafana to identify issues, log with Jira, and follow ITIL-aligned processes to restore services and maintain performance in a fast-paced gaming environment.

This role offers a clear career path with training and exposure to cutting-edge technology, in a

Competenze

1–2 years in Operations focusing on Monitoring and Incident Management.
ITIL v4 Foundation certified or equivalent incident-response experience.
Experience with at least one major monitoring platform (Nagios, SolarWinds, Datadog, Grafana, Zabbix).
Experience collaborating with engineering/support teams in a 24/7 environment.

Mansioni

Utilise monitoring tools to interpret alerts and dashboards.
Identify anomalies and performance issues with monitoring platforms.
Troubleshoot using foundational networking concepts (TCP/IP, DNS).
Log and triage incidents using Jira; follow ITIL-principled prioritisation and escalation.
Perform initial technical diagnosis and assess server health (CPU, memory, disk).