Remote NOC Analyst — Telecom Operations & Incidents

Placements24; Centurion; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Training & development

Flexible work arrangements

Job summary

Placements24 in Centurion is seeking a vigilant Telecoms NOC Analyst to join our critical infrastructure team. You will monitor the health and performance of the telecom network, detect and resolve incidents, and ensure continuous service delivery under SLA guidance.

This role requires a Diploma or Bachelor’s in IT or Telecommunications and 1–3 years in a NOC or telecom support environment. Proficiency with PRTG, Zabbix or SolarWinds and ticketing systems is preferred, along with strong

Qualifications

• Diploma or Bachelor's in IT/Telecom or related field.
• 1–3 years in a NOC or telecom support role.
• Familiar with network monitoring tools and ticketing systems.

Responsibilities

• Actively monitor network traffic, performance and service availability.
• Detect, diagnose and escalate incidents per SLAs.
• Troubleshoot alarms and coordinate with field teams.
• Maintain records of events and resolutions in the incident system.
• Generate performance reports and identify network trends.
• Participate in on-call rotations for 24/7 support.

Skills

Analytical thinking

Problem solving

Communication skills

Education

Diploma or Bachelor's degree in IT / Telecommunications

Tools

PRTG

Zabbix

SolarWinds

Ticketing systems

Job description

Placements24 in Centurion is seeking a vigilant Telecoms NOC Analyst to join our critical infrastructure team. You will monitor the health and performance of the telecom network, detect and resolve incidents, and ensure continuous service delivery under SLA guidance.

This role requires a Diploma or Bachelor’s in IT or Telecommunications and 1–3 years in a NOC or telecom support environment. Proficiency with PRTG, Zabbix or SolarWinds and ticketing systems is preferred, along with strong