Junior Manager, Belgravia, Cape Town (W)

Pedros; Cape Town; On-site; ZAR 167,000 - 257,000; Full time

Job summary

WACKYS is opening a brand-new store in Cape Town and seeking passionate individuals to join the launch team. You will help establish store operations, customer service standards, and stock control from day one.

The role requires 1+ year experience in restaurant or fast-food service, with strong management and organizational skills. GAAP/Micros knowledge is advantageous, and you will work in a dynamic, team-driven environment.

Qualifications

• Minimum 1 year restaurant/fast-food service experience.
• GAAP/Micros experience advantageous.
• Strong management and organizational skills.
• Good verbal communication and customer service.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards and WACKYS SOPs are maintained.
• Overseeing stock control, purchasing and orders.
• Dealing with customer complaints and maintaining service levels.
• Maximising profitability and meeting sales targets, including staff motivation.
• Managing staff, including discipline and rosters.
• Working within a team to drive the restaurant/take-away forward.
• Ensuring health and safety regulations are met.

Skills

Customer service

Management

Organizational skills

Problem-solving

Verbal communication

Tools

GAAP/Micros

Job description

New Store Opening – Exciting Opportunity

Join our WACKYS family as we open our brand-new store in Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Duties And Responsibilities

• Overseeing overall operation of the restaurant/ take-away


• Ensuring quality standards of food and WACKYS Standard Operating Procedures are maintained


• Overseeing and managing stock control, purchasing and orders


• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away


• Maximising profitability and meeting sales and GP% targets, including motivating staff


• Managing staff including discipline and work rosters


• Work within a team and drive the restaurant/take-away forward


• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast-Food Service experience. Minimum +1 year related experience required


• GAAP/ Micros experience and knowledge - advantageous


• Management skills


• Organizational skills


• Customer Service and good verbal communication skills


• Problem-solving skills