Junior Manager, Klerksdorp (W)

Pedros Chicken; Noordwes; On-site; ZAR 180,000 - 260,000; Full time

Job summary

WACKYS in Krugersdorp is seeking a talented Store Manager to lead our new restaurant and take-away launch. You will oversee operations, maintain quality standards, manage stock and purchasing, and drive profitability from day one.

You will lead and develop staff, ensure health and safety compliance, and deliver exceptional customer service while building a strong store culture in a fast-paced environment.

Qualifications

• Restaurant and Fast-Food service experience preferred.
• Minimum 1 year related experience in a similar role.
• GAAP/Micros experience advantageous.
• Strong leadership and organizational abilities.
• Excellent communication and customer service skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Maintain quality standards and SOP adherence.
• Manage stock control, purchasing and orders.
• Address customer complaints and uphold service levels.
• Drive profitability and meet sales/GP targets; motivate staff.
• Manage staff including discipline and rosters.
• Collaborate with team to drive the restaurant forward.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Team leadership

Verbal communication

Organizational skills

Problem-solving

Management

Teamwork

Attention to detail

Staff rostering

Tools

GAAP/Micros

Job description

New Store Opening – Exciting Opportunity

Join our WACKYS family as we open our brand-new store in Krugersdorp. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away


2. Ensuring quality standards of food and WACKYS Standard Operating Procedures are maintained


3. Overseeing and managing stock control, purchasing and orders


4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away


5. Maximising profitability and meeting sales and GP% targets, including motivating staff


6. Managing staff including discipline and work rosters


7. Work within a team and drive the restaurant/take-away forward


8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum +1 year related experience required


2. GAAP/ Micros experience and knowledge - advantageous


3. Management skills


4. Organizational skills


5. Customer Service and good verbal communication skills


6. Problem-solving skills

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