Internal Sales & Admin Clerk - Order Processing & Dispatch

Durbanville Classifieds; Durbanville; On-site; ZAR 134,000 - 156,000; Full time

Job summary

Durbanville Classifieds is seeking a Processing Clerk/Internal Sales and Administrative Officer to manage the internal sales flow from order receipt to invoicing and dispatch. You will coordinate with the warehouse and communicate with customers via phone to confirm orders are received.

Requirements include Grade 12, strong administrative/communication skills, fluent Afrikaans and English, and reliable transport to Fisantekraal. Excel proficiency and an aptitude for negotiation are essential.

Qualifications

• A minimum of grade 12/matric.
• Good administrative and communication skills.
• Experience in telesales will be a benefit.
• Fluent in Afrikaans and English.
• Reliable transport to commute daily to Fisantekraal outside of Durbanville is essential.
• Computer literate and strong Excel skills.
• An aptitude for negotiation and persuasion.
• Highly motivated, determined, and target driven.
• Good interpersonal skills and like to work with people.
• Team player and able to operate independently.

Responsibilities

• Perform an internal sales function.
• Receive orders telephonically from clients and execute them.
• Processing sales orders on the financial system and on the company's order management system (OMS).
• Process the invoice for the respective orders.
• Communicate with the warehouse manager to ensure the order has been processed, loaded and dispatched.
• Communicate with clients daily to ensure customer satisfaction.
• You’ll be coached and supported by an excellent team wanting to see you succeed.

Skills

Administrative skills

Communication skills

Afrikaans

English

Excel

Negotiation

Independence

Team player

Interpersonal skills

Target driven

Education

Grade 12/Matric

Tools

OMS

Job description

Durbanville Classifieds is seeking a Processing Clerk/Internal Sales and Administrative Officer to manage the internal sales flow from order receipt to invoicing and dispatch. You will coordinate with the warehouse and communicate with customers via phone to confirm orders are received.

Requirements include Grade 12, strong administrative/communication skills, fluent Afrikaans and English, and reliable transport to Fisantekraal. Excel proficiency and an aptitude for negotiation are essential.