Junior Internal Sales Rep

Chainlink Recruitment; Germiston; On-site; ZAR 167,400 - 279,000; Full time

Job summary

Chainlink Recruitment is looking for a highly organised Internal Sales Rep in Germiston, Gauteng. The role involves managing the sales process from quotation to delivery, ensuring excellent customer service while supporting the field sales team. The ideal candidate should have 2–5 years of experience in internal sales, possess strong communication skills, and have a proactive approach to problem-solving. Attention to detail and multitasking abilities are essential.

Qualifications

• Minimum 2–5 years of experience in internal sales, sales support, and administrative role.
• High attention to detail and accuracy in order processing.
• Promptness in responding to customer requests and quotes.

Responsibilities

• Manage the end-to-end sales process, ensuring customers receive world-class service.
• Prepare and send quotes and issue invoices accurately.
• Handle inquiries, resolve issues, and maintain positive client relationships.

Skills

Order Processing

Customer Support

Communication Skills

Logistics Coordination

Attention to Detail

Multitasking

Job description

We are seeking a highly organised and detail‑oriented Internal Sales Rep to serve as the operational hub of our sales team in Johannesburg. You will manage the end‑to‑end sales process—from initial quotation to final delivery—ensuring our customers receive world‑class service while our field sales team remains focused on growth

• Order Processing: Receiving, checking, and processing customer orders via phone and email.
• Quoting & Invoicing: Preparing and sending quotes within specified timeframes and issuing invoices accurately.
• Support Sales Team: Supporting account managers and external sales representative with administrative tasks and helping with upselling.
• Customer Support: Handling inquiries, resolving issues, and maintaining positive client relationships.
• Customer Liaison: Act as the primary internal contact for client enquiries regarding stock availability, lead times, and order status.
• Logistics Coordination: Collaborate with the warehouse and logistics teams to expedite urgent orders and resolve delivery discrepancies.
• Communication: Exceptional communication skills with a professional telephone manner.
• Attributes: High attention to detail, ability to multitask under pressure, and a proactive "problem‑solver" mindset.
• Experience: Minimum 2–5 years of experience in internal sales, sales support, and administrative role.
• Accuracy in order processing and documentation.
• Promptness in responding to customer requests and quotes and queries.
• Back – up assistant to repairs and rental administrator should we be short staffed.