Sales Administration Clerk

Profile Personnel; Stutterheim; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Profile Personnel in South Africa is seeking a detail-oriented Sales Administration Clerk to support the sales function with order processing and customer service.

The role requires matric, MS Office skills, and strong communication; you will manage orders, maintenance of records, and timely follow-ups.

Join a team that values accuracy and a proactive approach while contributing to efficient sales operations.

Qualifications

• Matric / Grade 12 or equivalent.
• Business-related tertiary qualification or accounting/sales experience advantageous.
• Previous sales or office administration experience beneficial.
• Proficient in MS Office, especially Excel and Outlook.
• Strong English communication, written and verbal.

Responsibilities

• Capture and reconcile sales orders and dispatches.
• Maintain accurate sales records, filing and documentation.
• Follow up on customer orders, deliveries and queries.
• Resolve credit note, invoice and delivery queries.
• Prepare and maintain accurate sales and administration reports.
• Develop knowledge of products, ordering processes and customer database.
• Provide professional customer service.
• Maintain integrity and professionalism with customers.
• Provide production administration support when required.
• Ensure duties align with company procedures and policies.

Skills

MS Office proficiency

English communication

Customer service

Time management

Education

Matric / Grade 12

Tertiary qualification in business/accounting or sales

Tools

MS Excel

Outlook

Job description

Our client, a well-established company within the timber manufacturing industry, is seeking a detail-oriented and customer-focused Sales Administration Clerk to join their team.

The successful candidate will provide administrative support to the sales function, ensuring accurate order processing, customer service and efficient coordination of sales-related activities.

Minimum Requirements

• Matric / Grade 12 or equivalent.

• Business-related tertiary qualification, accounting background or sales-related experience will be advantageous.

• Previous sales administration or office administration experience will be beneficial.

• Proficient in MS Office, particularly Excel and Outlook.

• Strong English communication skills, both written and verbal.

• Good understanding of customer service principles.

Key Responsibilities

• Capture and reconcile sales orders and dispatches.

• Maintain accurate sales-related records, filing and documentation.

• Follow up on customer orders, deliveries and queries.

• Assist with resolving credit note, invoice and delivery-related queries.

• Compile and maintain accurate sales and administration reports.

• Develop a sound knowledge of the company's product range, ordering processes and customer database.

• Provide professional and efficient customer service.

• Maintain a high level of integrity and professionalism when dealing with customers.

• Provide production administration support when required.

• Ensure all duties are performed in accordance with company procedures and policies.

Skills & Competencies

• Strong administrative and organisational skills.

• Excellent attention to detail and accuracy.

• Able to work under pressure and meet strict deadlines.

• Ability to multitask and prioritise effectively.

• Proactive with good initiative.

• Strong interpersonal and communication skills.

• Customer-focused and approachable.

• Ability to work overtime when required.

• Well-presented and professional.

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.

Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to [e-mail] or register on our website at https://www.profilepersonnel.co.za/vacancies/ for consideration for future roles.