In-Store Sales & Customer Service Pro

Clicks Group Limited; Vanderbijlpark; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A leading retailer in Vanderbijlpark seeks a dedicated individual for a customer service role focused on delivering efficiency at the point of sale. Candidates should have a retail background and customer-facing experience. Responsibilities include operational activities, cash handling, promotions, and maintaining product knowledge. This position requires good planning and organizational skills. Please email your CV for application.

Qualifications

• Customer facing experience in a retail/FMCG environment is desirable.
• Basic maths calculations are required.
• Understanding of stock management procedures and customer service excellence.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Promote and enroll customers in the Clicks clubcard.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and general housekeeping duties.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 level Maths and English 50%

Job description

A leading retailer in Vanderbijlpark seeks a dedicated individual for a customer service role focused on delivering efficiency at the point of sale. Candidates should have a retail background and customer-facing experience. Responsibilities include operational activities, cash handling, promotions, and maintaining product knowledge. This position requires good planning and organizational skills. Please email your CV for application.