In-Store Cashier & Customer Experience Champion

Clicks Group Limited; Randburg; On-site; ZAR 100,000 - 145,000; Full time

Job summary

A leading retail company in Randburg is seeking individuals to ensure service excellence through efficient customer service and point of sale activities. Responsibilities include executing operational activities, ensuring cash handling safety, promoting customer loyalty, and maintaining merchandising standards. Candidates with a retail/FMCG background and strong customer orientation are encouraged to apply. The role offers a permanent contract.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise.
• Ensure the safe handling of cash at all times.
• Promote the Clicks' clubcard and enroll new members.
• Make customers aware of promotions to positively affect sales.
• Deliver superior customer service as a brand ambassador.
• Maintain all merchandising and general housekeeping duties.
• Support the Group’s vision by living the company values.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 with Maths 50% and English 50%

Job description

A leading retail company in Randburg is seeking individuals to ensure service excellence through efficient customer service and point of sale activities. Responsibilities include executing operational activities, ensuring cash handling safety, promoting customer loyalty, and maintaining merchandising standards. Candidates with a retail/FMCG background and strong customer orientation are encouraged to apply. The role offers a permanent contract.