In-Store Retail Associate: Service & Sales Pro

Clicks Group Limited; Centurion; On-site; ZAR 112,000 - 156,000; Full time

Job summary

A leading health and beauty retailer in Centurion is seeking an individual for a customer service role focused on efficient point of sale operations. The position involves promoting the clubcard, handling cash, and delivering excellent customer service. Ideal candidates will have a retail/FMCG background and meet specific educational requirements. Join a company committed to providing a positive shopping experience.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise and collecting payment.
• Ensure the safe handling of cash at all times.
• Promote the clubcard and enroll new members.
• Make customers aware of promotions to positively affect sales.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and general housekeeping duties.
• Support the Group’s vision as the customer's first choice retailer.
• Maintain updated knowledge on products and promotions.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% and English 50% at Grade 12 level

Job description

A leading health and beauty retailer in Centurion is seeking an individual for a customer service role focused on efficient point of sale operations. The position involves promoting the clubcard, handling cash, and delivering excellent customer service. Ideal candidates will have a retail/FMCG background and meet specific educational requirements. Join a company committed to providing a positive shopping experience.