Retail Cashier & Customer Service Pro

Clicks Group Limited; Bloemfontein; On-site; Full time

Job summary

A leading retail company based in Bloemfontein is actively seeking a dedicated customer service representative to enhance the customer experience through efficient point of sale operations. The ideal candidate will have strong organizational skills and a background in retail or FMCG, with responsibilities including cash handling, customer engagement, and effective merchandising. Qualifications include Grade 12 with passing marks in Maths and English. Join us to deliver exceptional service and be a part of a dynamic team.

Responsibilities

• Efficiently execute operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise.
• Ensure safe handling of cash.
• Promote and enroll customers in clubcard programs.
• Make customers aware of promotions.
• Deliver superior customer service.
• Maintain merchandising and housekeeping standards.
• Support the company’s vision.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 with Maths 50% and English 50%

Job description

A leading retail company based in Bloemfontein is actively seeking a dedicated customer service representative to enhance the customer experience through efficient point of sale operations. The ideal candidate will have strong organizational skills and a background in retail or FMCG, with responsibilities including cash handling, customer engagement, and effective merchandising. Qualifications include Grade 12 with passing marks in Maths and English. Join us to deliver exceptional service and be a part of a dynamic team.