Retail Associate: POS Pro & Customer Experience

Clicks Group Limited; Pretoria; On-site; ZAR 334,800 - 446,400; Full time

Job summary

A leading retail company in Pretoria is seeking a customer-focused individual to handle operational activities at the point of sale. The ideal candidate will have a retail/FMCG background and strong customer service skills. Responsibilities include maintaining accuracy during transactions, promoting rewards programs, and ensuring a positive in-store experience. This is a permanent position offering a chance to be part of a dynamic retail environment.

Qualifications

• Experience in a customer facing role within a retail/FMCG store operations environment is desirable.
• Basic maths calculations are essential.
• Retail/FMCG background and understanding of merchandising and promotions principles.

Responsibilities

• Efficiently execute all operational activities at the point of sale.
• Maintain high levels of accuracy in scanning merchandise and collecting payments.
• Promote the Clicks' clubcard and enroll new clubcard members.
• Deliver superior customer service and act as a brand ambassador.
• Maintain merchandising and general housekeeping duties.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Grade 12 Maths 50%

Grade 12 English 50%

Job description

A leading retail company in Pretoria is seeking a customer-focused individual to handle operational activities at the point of sale. The ideal candidate will have a retail/FMCG background and strong customer service skills. Responsibilities include maintaining accuracy during transactions, promoting rewards programs, and ensuring a positive in-store experience. This is a permanent position offering a chance to be part of a dynamic retail environment.