In-Store Sales & Customer Service Associate

Clicks Group Limited; Sandton; Vor Ort; ZAR 100.000 - 145.000; Vollzeit

Zusammenfassung

Clicks Group Limited is seeking an in-store customer service associate to deliver service excellence at the point of sale. You will handle cash, scanning, and clubcard enrollments while promoting promotions to customers and maintaining merchandising standards.

The role emphasizes friendly, professional service and a strong customer orientation within a fast-paced retail environment. The successful applicant will contribute to an outstanding shopping experience in line with company values.

Qualifikationen

• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Basic maths calculations

Aufgaben

• Execute all operational activities at the point of sale in a timely and efficient manner
• Maintain high accuracy when scanning merchandise and collecting payment, including clubcard rewards
• Promote the Clicks clubcard and enroll new members to meet targets
• Make customers aware of promotions to positively affect sales
• Deliver superior customer service as a brand ambassador
• Maintain merchandising and housekeeping according to store standards
• Support Clicks’ vision to be the customer’s first choice in health and beauty

Kenntnisse

Planning & organising

Problem solving

Customer orientation

Relating & networking

Following instructions

Delivering results

People skills

Persuading & influencing

Coping with pressure

Ausbildung

Grade 12 Maths

Grade 12 English

Jobbeschreibung

Clicks Group Limited is seeking an in-store customer service associate to deliver service excellence at the point of sale. You will handle cash, scanning, and clubcard enrollments while promoting promotions to customers and maintaining merchandising standards.

The role emphasizes friendly, professional service and a strong customer orientation within a fast-paced retail environment. The successful applicant will contribute to an outstanding shopping experience in line with company values.