In-Store Sales & Service Associate

Clicks Group Limited; Springs; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Clicks Group in Springs is seeking a dedicated in-store team member to deliver service excellence at the point of sale. You will handle cash, promote clubcard membership, and ensure prompt, accurate checkout transactions.

The role focuses on merchandising, promoting promotions, and maintaining store standards while providing a friendly, professional customer experience in a busy FMCG retail environment.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all POS operational activities accurately and efficiently.
• Maintain high standards of cash handling at all times.
• Promote Clicks' clubcard and enroll new members to hit participation targets.
• Inform customers about promotions to positively affect sales.
• Deliver superior customer service as a brand ambassador and be friendly and professional.

Skills

Planning & Organising

Problem Solving

Customer Orientation

Relating & Networking

Following Instructions

Delivering Results

People Skills

Persuasion & Influence

Coping with Pressure

Education

Maths 50%

English 50%

Job description

Clicks Group in Springs is seeking a dedicated in-store team member to deliver service excellence at the point of sale. You will handle cash, promote clubcard membership, and ensure prompt, accurate checkout transactions.

The role focuses on merchandising, promoting promotions, and maintaining store standards while providing a friendly, professional customer experience in a busy FMCG retail environment.