In-Store Customer Experience & Sales Associate

Clicks Group Limited; Bellville; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group seeks a dedicated team member to perform in-store POS operations, handle cash securely and promote clubcard enrollment. You will ensure accurate scanning, manage promotions and deliver friendly, efficient service. A retail/FMCG background is desirable and Maths/English at Grade 12 level is expected.

You will be part of a team focused on merchandising, store standards and a positive customer experience, contributing to the company’s status as a preferred health and beauty retailer.

Qualifications

• Maths and English at Grade 12 level (50% minimum).
• Retail/FMCG background and understanding of merchandising principles desirable.
• Stock management knowledge considered when applying.

Responsibilities

• Execute all POS operational activities accurately and efficiently.
• Maintain cash handling accuracy at all times.
• Promote Clicks clubcard and enroll new members to hit targets.
• Inform customers about promotions to boost sales and satisfaction.
• Deliver superior customer service as a brand ambassador.

Skills

Planning

Organising

Customer service

Problem solving

Communication

Persuasion

Education

Grade 12 Maths (50%)

Grade 12 English (50%)

Job description

Clicks Group seeks a dedicated team member to perform in-store POS operations, handle cash securely and promote clubcard enrollment. You will ensure accurate scanning, manage promotions and deliver friendly, efficient service. A retail/FMCG background is desirable and Maths/English at Grade 12 level is expected.

You will be part of a team focused on merchandising, store standards and a positive customer experience, contributing to the company’s status as a preferred health and beauty retailer.