Hybrid Social Support Facilitator: Empower Communities

Placements24; Stellenbosch Local Municipality; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Professional development and training

Provident fund

Annual leave and sick leave

Employee wellness initiatives

Job summary

Placements24 is seeking a dedicated Social Support Facilitator to join their team in Paarl, Western Cape. The role focuses on delivering essential support services, connecting clients with resources, and offering guidance and emotional support in a hybrid work setup.

You will assess needs, coordinate with external agencies, organize outreach, maintain confidential records, and advocate for clients’ rights to access housing, education, healthcare, and other services for the local community.

Qualifications

• Relevant qualification in Social Work, Community Development, Psychology, or related field.
• Minimum 2-3 years of experience in a social support or community services role.
• Good understanding of Western Cape social issues and resources.
• Strong interpersonal and communication skills.
• Ability to travel within the community for client visits and outreach.

Responsibilities

• Assess clients to identify needs and develop tailored support plans.
• Facilitate access to housing, employment, education, and healthcare resources.
• Provide one-on-one support and counseling to clients.
• Organize and run support groups and workshops for clients.
• Coordinate with external agencies to support client needs.
• Maintain confidential client records and documentation.
• Advocate for clients navigating bureaucratic systems.
• Develop and deliver outreach programs within the community.
• Monitor progress and adjust plans as necessary.
• Collaborate with the team to ensure high-quality service delivery.

Skills

Interpersonal skills

Communication

Active listening

Time management

Organizational skills

Empathy

Rapport building

Teamwork

Travel readiness

Education

Social Work

Community Development

Psychology

Tools

MS Office

Job description

Placements24 is seeking a dedicated Social Support Facilitator to join their team in Paarl, Western Cape. The role focuses on delivering essential support services, connecting clients with resources, and offering guidance and emotional support in a hybrid work setup.

You will assess needs, coordinate with external agencies, organize outreach, maintain confidential records, and advocate for clients’ rights to access housing, education, healthcare, and other services for the local community.