Hybrid Social Support Specialist - Empower Communities

Placements24; Sandton; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Job summary

Placements24 in Sandton, Gauteng is seeking a compassionate Social Support Specialist to assess client needs, develop personalized plans, and connect individuals with community resources. The role blends office-based work with hands-on community engagement to strengthen families and enhance resilience.

You will collaborate with social welfare agencies, document progress, and advocate for clients while maintaining confidentiality in a hybrid work setting.

Qualifications

• A degree in Social Work, Psychology, Counselling or related field.
• Experience in social support, case management, or counselling is required.
• Knowledge of social welfare services and resources in Gauteng is preferred.

Responsibilities

• Conduct thorough assessments of clients' social, emotional, and practical needs.
• Develop, implement, and monitor individualized support plans in collaboration with clients.
• Provide direct emotional support, counseling, and guidance.
• Facilitate access to community resources, including housing assistance, employment services, healthcare, and legal aid.
• Advocate for clients, ensuring their needs and rights are met.
• Maintain accurate, confidential case notes and progress reports.
• Collaborate with other professionals and agencies to ensure coordinated service delivery.
• Organize and facilitate support groups and workshops.
• Stay informed about relevant social policies and community services.

Skills

Empathetic listening

Problem-solving

Communication skills

Rapport building

Case management software

Report writing

Education

Bachelor's degree in Social Work or related field

Relevant qualification in Psychology or Counselling

Tools

Case management software

Job description

Placements24 in Sandton, Gauteng is seeking a compassionate Social Support Specialist to assess client needs, develop personalized plans, and connect individuals with community resources. The role blends office-based work with hands-on community engagement to strengthen families and enhance resilience.

You will collaborate with social welfare agencies, document progress, and advocate for clients while maintaining confidentiality in a hybrid work setting.