Social Support Facilitator, Client Services (On-Site with Flexible Admin)

Placements24; Bloemfontein; On-site; ZAR 220,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

On-site role

Remote tasks where feasible

Job summary

Placements24 in Welkom is seeking a compassionate Social Support Facilitator - Client Services to directly support individuals and families in the community, helping them access resources and navigate challenges.

You will assess needs, develop support plans, liaise with welfare services, and advocate for clients while maintaining confidentiality. This on-site role offers professional development in a mission-driven team.

Qualifications

• Diploma or certificate in Social Work/Community Development.
• Minimum of 2 years of direct client support experience.
• Experience in case management and needs assessment.
• Knowledge of social welfare services in Free State.
• Proficient in Microsoft Office.
• Able to work independently and in a team.
• Commitment to confidentiality and ethics.

Responsibilities

• Provide direct social support and case management services to clients.
• Conduct client needs assessments and develop individualized support plans.
• Assist clients in accessing social services, healthcare, housing, and other essential resources.
• Offer emotional support and guidance to clients facing personal difficulties.
• Advocate for clients to ensure their needs are met.
• Organize and lead small group support sessions or workshops.

Skills

Excellent communication

Active listening

Interpersonal skills

Education

Diploma in Social Work

Certificate in Community Development

Job description

Placements24 in Welkom is seeking a compassionate Social Support Facilitator - Client Services to directly support individuals and families in the community, helping them access resources and navigate challenges.

You will assess needs, develop support plans, liaise with welfare services, and advocate for clients while maintaining confidentiality. This on-site role offers professional development in a mission-driven team.