Hybrid Logistics Client Support Administrator

Placements24; Klerksdorp; Hybrid; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive remuneration package

Hybrid work arrangement

Professional development and training

Collaborative and dynamic work env.

Contribution to a growing logistics公司

Company-provided laptop and mobile

Pension and medical aid contributions

Job summary

Placements24 in Klerksdorp, North West, is seeking a Client Support Administrator to manage client inquiries, handle documentation, and support sales and operations. This hybrid role balances in-office collaboration with remote flexibility to ensure client satisfaction and operational efficiency.

The ideal candidate is organized, detail-oriented, and proactive, capable of supporting multiple teams and onboarding new clients while maintaining accurate records and timely communications.

Qualifications

• Proven experience in an administrative or client support role.
• Strong organizational and time management skills with excellent attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Experience with CRM software is a plus.
• Ability to work in a hybrid work environment.
• Based in or near Klerksdorp, North West.
• Diploma or certification is advantageous.

Responsibilities

• Manage client inquiries and provide administrative support.
• Coordinate and schedule client meetings and appointments.
• Maintain accurate client records and update databases.
• Prepare reports, presentations, and other documentation for clients and internal use.
• Liaise with internal departments to ensure client needs are met.
• Process orders, invoices, and shipping documentation.
• Assist with the onboarding of new clients.
• Troubleshoot and resolve administrative issues related to client accounts.
• Contribute to process improvement initiatives within the client support function.

Skills

Organizational skills

MS Office

CRM experience

Communication skills

Hybrid work ability

Attention to detail

Education

Diploma or certification in related field

Tools

CRM software

Job description

Placements24 in Klerksdorp, North West, is seeking a Client Support Administrator to manage client inquiries, handle documentation, and support sales and operations. This hybrid role balances in-office collaboration with remote flexibility to ensure client satisfaction and operational efficiency.

The ideal candidate is organized, detail-oriented, and proactive, capable of supporting multiple teams and onboarding new clients while maintaining accurate records and timely communications.