Hybrid Client Relationship Specialist

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangement

Performance-based bonuses

Collaborative environment

Job summary

Placements24 in Klerksdorp is seeking a professional Client Service Consultant to be the primary contact for clients, handling inquiries, detailing services, and managing accounts. The role blends remote flexibility with essential in-office collaboration to support the local business community.

You will build long-term client relationships, coordinate with internal teams, and ensure accurate records while delivering high-quality service.

Qualifications

• Grade 12 or equivalent qualification; a diploma in business or related field is advantageous.
• Proven experience in a client service or account management role.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using CRM systems and Microsoft Office Suite.
• Strong organizational skills and the ability to manage multiple client portfolios.
• A customer-centric mindset with a commitment to exceeding expectations.

Responsibilities

• Serve as the main point of contact for client inquiries and requests.
• Provide comprehensive information regarding services, pricing, and company offerings.
• Manage client accounts, ensuring accuracy of records and timely updates.
• Resolve client issues and complaints effectively and professionally.
• Facilitate communication between clients and internal departments to ensure seamless service delivery.
• Build and maintain long-term relationships with key clients.

Skills

Communication

Negotiation

Interpersonal skills

CRM proficiency

Microsoft Office

Organization

Education

Grade 12

Diploma in business

Tools

CRM systems

Microsoft Office Suite

Job description

Placements24 in Klerksdorp is seeking a professional Client Service Consultant to be the primary contact for clients, handling inquiries, detailing services, and managing accounts. The role blends remote flexibility with essential in-office collaboration to support the local business community.

You will build long-term client relationships, coordinate with internal teams, and ensure accurate records while delivering high-quality service.