Hybrid Banking Operations Manager: Lead & Optimize

Placements24; Klerksdorp; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive remuneration package

Comprehensive health insurance

Retirement plan

Professional development

Performance-based bonuses

Hybrid work flexibility

Modern office in Klerksdorp

Job summary

Placements24 in Klerksdorp, North West, is seeking an experienced Operations Manager to oversee banking operations and drive efficiency. You will lead customer service, transaction processing, and branch operations while ensuring compliance and cost control.

The role requires 5+ years in operations management within financial services, with strong leadership, analytics, and collaboration across departments. Hybrid work flexibility is offered at this location in North West.

Qualifications

• Bachelor's degree in business, administration, finance or related field.
• Minimum 5 years in operations management, preferably in banking/finance.
• Proven track record in driving efficiency and process improvements.
• Strong knowledge of banking operations and regulatory requirements.
• Excellent leadership and interpersonal skills.

Responsibilities

• Direct all operational activities including customer service and branch ops.
• Develop and monitor policies to ensure efficiency, accuracy and compliance.
• Lead and coach operational teams to achieve targets.
• Identify and implement process improvements to cut costs.
• Ensure compliance with banking regulations and security standards.
• Manage budgets and allocate resources effectively.
• Track KPIs and take corrective actions as needed.
• Collaborate with IT, risk, and compliance for seamless operations.
• Oversee vendor relationships for operational systems and services.

Skills

Leadership

Team management

Analytical skills

Problem solving

Communication

Presentation skills

Adaptability

Education

Bachelor's degree in Business Administration/Management/Finance

Job description

Placements24 in Klerksdorp, North West, is seeking an experienced Operations Manager to oversee banking operations and drive efficiency. You will lead customer service, transaction processing, and branch operations while ensuring compliance and cost control.

The role requires 5+ years in operations management within financial services, with strong leadership, analytics, and collaboration across departments. Hybrid work flexibility is offered at this location in North West.