Hybrid Banking Operations Lead — Growth & Compliance

Placements24; Upington; Hybrid; ZAR 700.000 - 900.000; Vollzeit

Benefits dieser Stelle

Medical aid

Life insurance

Provident fund

Annual leave

Sick leave

Management training

Zusammenfassung

Placements24, on behalf of a prominent national bank, seeks an experienced Operations Manager for Upington, Northern Cape. The role balances on-site leadership with remote oversight to optimize branch operations and regulatory compliance.

The ideal candidate brings substantial banking operations experience, strong risk and team-management skills, and a data-driven mindset to drive efficiency and cost control in a hybrid work environment.

Qualifikationen

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.
• Minimum of 6 years of experience in banking operations, with at least 3 years in a supervisory or management capacity.
• Proven expertise in managing operational processes, risk, and compliance within a banking environment.
• Strong understanding of banking products, transaction processing, and regulatory frameworks.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in banking operations software and system management.
• Ability to manage multiple priorities and work effectively in a dynamic, hybrid environment.
• Strong analytical skills and a data-driven approach to decision-making.
• Commitment to fostering a positive team environment and driving operational excellence.

Aufgaben

• Oversee daily branch operations, including transaction processing, customer service, and back-office functions.
• Manage and mentor a team of operations staff, fostering a high-performance culture.
• Implement and enforce operational policies, procedures, and internal controls.
• Ensure compliance with all banking regulations, AML/KYC requirements, and company standards.
• Monitor operational performance metrics and identify areas for improvement in efficiency and cost reduction.
• Manage branch risk, including cash management, security, and fraud prevention.
• Coordinate with other departments and head office functions to ensure seamless service delivery.
• Drive the implementation of new operational processes and technological enhancements.
• Handle escalated customer inquiries and resolve complex operational issues.
• Develop and maintain strong relationships with internal and external stakeholders.

Kenntnisse

Leadership

Communication

Problem-solving

Team mentoring

Regulatory compliance

Banking operations software

Analytical thinking

Ausbildung

Bachelor's degree in Business Administration / Finance / Operations Management

Tools

Banking operations software

Jobbeschreibung

Placements24, on behalf of a prominent national bank, seeks an experienced Operations Manager for Upington, Northern Cape. The role balances on-site leadership with remote oversight to optimize branch operations and regulatory compliance.

The ideal candidate brings substantial banking operations experience, strong risk and team-management skills, and a data-driven mindset to drive efficiency and cost control in a hybrid work environment.