HR Administrator – Industrial Relations

Cre8work!; Midrand; On-site; ZAR 167,000 - 223,000; Full time

Job summary

Cre8work! is seeking an HR Administrator – Industrial Relations in Midrand to provide comprehensive HR support with a focus on IR. You will maintain employee records, assist with onboarding/offboarding, prepare contracts and HR documentation, and ensure policy compliance.

You will coordinate disciplinary and grievance processes, support investigations, and keep up to date with SA labour legislation. The role requires 2–3 years HR admin experience, a relevant qualification, and strong MS Office

Qualifications

• Grade 12 / Matric.
• Diploma or Degree in Human Resources Management, Industrial Psychology, Labour Relations, or a related field is advantageous.
• Additional training or certification in Industrial Relations will be beneficial.

Responsibilities

• Maintain accurate and up-to-date employee records and personnel files.
• Assist with onboarding and offboarding processes.
• Prepare employment contracts, letters, and other HR documentation.
• Maintain and update HR databases, spreadsheets, and employee information.
• Assist with leave, attendance, and payroll-related administration.
• Respond to employee HR-related queries and provide appropriate support.
• Prepare HR reports and documentation as required.
• Ensure HR records are confidential and compliant.

Skills

HR Administration

IR processes

MS Office

Payroll administration

Employee relations

Confidentiality

Communication

Education

HR management degree/diploma

Industrial Relations certification (advantage)

Tools

HRIS systems

Microsoft Excel

Microsoft Outlook

Job description

Job Description: HR Administrator – Industrial Relations

Salary: R15 000 to R20 000

Department

Human Resources

Position

Job Title: HR Administrator – IR
Department: Human Resources
Reports To: HR Manager / HR Business Partner
Location: Midrand MPT
Employment Type: Permanent

Job Purpose

The HR Administrator will provide comprehensive administrative support to the Human Resources function, with a particular focus on Industrial Relations (IR). The role involves maintaining accurate employee records, supporting HR processes, assisting with employee relations matters, and ensuring compliance with company policies and applicable labour legislation.

Key Responsibilities

HR Administration

• Maintain accurate and up-to-date employee records and personnel files.
• Assist with onboarding and offboarding processes.
• Prepare employment contracts, letters, and other HR documentation.
• Maintain and update HR databases, spreadsheets, and employee information.
• Assist with leave, attendance, and payroll-related administration.
• Respond to employee HR-related queries and provide appropriate support.
• Prepare HR reports and documentation as required.
• Ensure all HR records are handled confidentially and in accordance with company policies.

Industrial Relations

• Provide administrative support in disciplinary and grievance processes.
• Assist with the preparation of notices, charges, hearing documentation, and related correspondence.
• Coordinate disciplinary hearings, grievance meetings, and other employee relations processes.
• Maintain accurate records of disciplinary and grievance matters.
• Assist HR management with investigations into employee complaints and workplace issues.
• Support the implementation and consistent application of company policies and procedures.
• Assist with employee consultations and conflict-resolution processes.
• Ensure IR documentation is complete, accurate, and properly filed.
• Keep up to date with relevant labour legislation and HR/IR best practices.

Compliance and Reporting

• Assist in ensuring compliance with applicable labour laws and company policies.
• Maintain confidentiality of employee and IR-related information.
• Prepare regular HR and IR reports for management.
• Identify administrative or employee-relations issues and elevate them to the appropriate HR manager.
• Support internal audits and HR compliance initiatives.
• Chair Disciplinary hearings.

Requirements

Qualifications

• Grade 12 / Matric.
• Diploma or Degree in Human Resources Management, Industrial Psychology, Labour Relations, or a related field is advantageous.
• Additional training or certification in Industrial Relations will be beneficial.

Experience

• 2–3 years of experience in an HR Administration role.
• Previous experience in Industrial Relations is essential or highly advantageous.
• Experience with disciplinary and grievance procedures.
• Experience in employee relations and workplace conflict management.
• Experience working with HR systems and Microsoft Office, particularly Excel and Outlook.

Skills and Competencies

• Strong understanding of HR administration and IR processes.
• Knowledge of South African labour legislation, including the Labour Relations Act and Basic Conditions of Employment Act.
• Excellent administrative and organisational skills.
• Strong written and verbal communication skills.
• High level of confidentiality and professionalism.
• Good attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Strong interpersonal and conflict-resolution skills.
• Ability to work independently and as part of a team.
• Proactive, reliable, and solutions oriented.
• Ability to work effectively under pressure.

Key Performance Areas

• Accurate and timely completion of HR administration.
• Effective maintenance of employee records.
• Timely and accurate handling of IR documentation.
• Proper coordination of disciplinary and grievance processes.
• Compliance with HR policies and labour legislation.
• Effective support to employees and management.
• Timely submission of HR and IR reports.