Hr Administrator – Industrial Relations

Cre8Work; Gauteng; On-site; ZAR 167,000 - 223,000; Full time

Job summary

Cre8Work in Midrand, Gauteng, is seeking an HR Administrator – Industrial Relations to provide comprehensive HR admin support with a focus on IR. You will maintain records, assist with onboarding, draft contracts, and ensure compliance with labour legislation.

You will coordinate disciplinary and grievance processes, maintain confidential records, and prepare HR and IR reports for management while supporting HR team and employees.

Qualifications

• Experience in HR administration and IR processes is required.
• Knowledge of SA labour legislation, including LRA and BCEA is important.
• Proficiency with MS Office and HR information systems.

Responsibilities

• Maintain accurate employee records and HR documents.
• Assist with onboarding, offboarding, and payroll-related admin.
• Support disciplinary and grievance processes and prepare notices.
• Compile HR reports and ensure confidentiality of records.

Skills

HR administration

IR processes

Communication

Organisation

Confidentiality

Detail orientation

Interpersonal skills

Time management

Education

Grade 12 / Matric

Diploma/Degree in HRM or related

IR certification advantageous

Tools

HRIS / HR systems

Microsoft Excel

Microsoft Outlook

Job description

Job Description: HR Administrator – Industrial Relations

Salary

R15000 to R20 000

Department

Human Resources

Position

Job Title: HR Administrator – IR
Department: Human Resources
Reports To: HR Manager / HR Business Partner
Location: Midrand MPT
Employment Type: Permanent

Job Purpose

The HR Administrator will provide comprehensive administrative support to the Human Resources function, with a particular focus on Industrial Relations (IR). The role involves maintaining accurate employee records, supporting HR processes, assisting with employee relations matters, and ensuring compliance with company policies and applicable labour legislation.

Key Responsibilities

HR Administration

• Maintain accurate and up-to-date employee records and personnel files.
• Assist with onboarding and offboarding processes.
• Prepare employment contracts, letters, and other HR documentation.
• Maintain and update HR databases, spreadsheets, and employee information.
• Assist with leave, attendance, and payroll-related administration.
• Respond to employee HR-related queries and provide appropriate support.
• Prepare HR reports and documentation as required.
• Ensure all HR records are handled confidentially and in accordance with company policies.

Industrial Relations

• Provide administrative support in disciplinary and grievance processes.
• Assist with the preparation of notices, charges, hearing documentation, and related correspondence.
• Coordinate disciplinary hearings, grievance meetings, and other employee relations processes.
• Maintain accurate records of disciplinary and grievance matters.
• Assist HR management with investigations into employee complaints and workplace issues.
• Support the implementation and consistent application of company policies and procedures.
• Assist with employee consultations and conflict-resolution processes.
• Ensure IR documentation is complete, accurate, and properly filed.
• Keep up to date with relevant labour legislation and HR/IR best practices.

Compliance and Reporting

• Assist in ensuring compliance with applicable labour laws and company policies.
• Maintain confidentiality of employee and IR-related information.
• Prepare regular HR and IR reports for management.
• Identify administrative or employee-relations issues and escalated them to the appropriate HR manager.
• Support internal audits and HR compliance initiatives.
• Chair Disciplinary hearings.

Requirements

Qualifications

• Grade 12 / Matric.
• Diploma or Degree in Human Resources Management, Industrial Psychology, Labour Relations, or a related field is advantageous.
• Additional training or certification in Industrial Relations will be beneficial.

Experience

• 2–3 years of experience in an HR Administration role.
• Previous experience in Industrial Relations is essential or highly advantageous.
• Experience with disciplinary and grievance procedures.
• Experience in employee relations and workplace conflict management.
• Experience working with HR systems and Microsoft Office, particularly Excel and Outlook.

Skills and Competencies

• Strong understanding of HR administration and IR processes.
• Knowledge of South African labour legislation, including the Labour Relations Act and Basic Conditions of Employment Act.
• Excellent administrative and organisational skills.
• Strong written and verbal communication skills.
• High level of confidentiality and professionalism.
• Good attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Strong interpersonal and conflict-resolution skills.
• Ability to work independently and as part of a team.
• Proactive, reliable, and solutions oriented.
• Ability to work effectively under pressure.

Key Performance Areas

• Accurate and timely completion of HR administration.
• Effective maintenance of employee records.
• Timely and accurate handling of IR documentation.
• Proper coordination of disciplinary and grievance processes.
• Compliance with HR policies and labour legislation.
• Effective support to employees and management.
• Timely submission of HR and IR reports.