Head of Sales Operations

Placements24; Gqeberha; Hybrid; ZAR 1,000,000 - 2,000,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Pension fund

Generous PTO

Professional development

Hybrid work model

Career advancement

Sales technology access

Collaborative team

Employee assistance program

Job summary

Placements24 is seeking an experienced Head of Sales Operations for a hybrid role in Port Elizabeth, Eastern Cape. You will optimize sales processes, manage CRM systems (e.g., Salesforce), and deliver data-driven insights to boost performance.

Lead cross-functional initiatives, develop forecasts and dashboards, and design enablement programs for the sales team. The role requires 6+ years in sales operations, a business degree (MBA preferred), and strong leadership and communication skills.

Qualifications

• Bachelor's degree in business or related field.
• Minimum 6 years in sales operations with 3+ in leadership.
• Proven track record in optimizing sales processes.
• Experience with Salesforce and sales analytics.
• Strong communication and cross-functional collaboration.

Responsibilities

• Develop and execute strategies to optimize sales processes, tools, and performance.
• Manage and administer the CRM system and other sales enablement technologies.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Develop sales forecasts, performance dashboards, and reporting mechanisms.
• Collaborate with sales leadership to set sales targets and quotas.
• Design and implement sales enablement programs, including training and onboarding.
• Manage territories, account assignments, and sales compensation plans.
• Streamline sales workflows to improve efficiency and reduce administrative burden.
• Provide data-driven insights and recommendations to enhance sales effectiveness.
• Act as a key liaison between sales, marketing, finance, and operations teams.

Skills

Leadership

Sales ops

Analytical skills

Data-driven decisions

Communication

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Marketing, or related field

MBA (preferred)

Tools

Salesforce

BI / Analytics tools

Job description

About the Role

Our client, a leading provider of enterprise software solutions, is seeking an experienced Head of Sales Operations to join their team in Port Elizabeth, Eastern Cape, ZA . This role is critical to optimizing the efficiency and effectiveness of the sales organization. The Head of Sales Operations will be responsible for developing and implementing strategies to enhance sales processes, manage sales technology, and provide data-driven insights to improve sales performance. This is a hybrid role, offering a balance between in-office collaboration and remote flexibility. The ideal candidate will have a strong analytical mindset, a deep understanding of sales methodologies, and a proven ability to manage complex operational initiatives. We are looking for a proactive leader who can streamline sales workflows, support the sales team, and contribute to achieving ambitious revenue targets.

Key Responsibilities

• Develop and execute strategies to optimize sales processes, tools, and performance.
• Manage and administer the CRM system and other sales enablement technologies.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Develop sales forecasts, performance dashboards, and reporting mechanisms.
• Collaborate with sales leadership to set sales targets and quotas.
• Design and implement sales enablement programs, including training and onboarding for the sales team.
• Manage territories, account assignments, and sales compensation plans.
• Streamline sales workflows to improve efficiency and reduce administrative burden.
• Provide data-driven insights and recommendations to enhance sales effectiveness.
• Act as a key liaison between sales, marketing, finance, and operations teams.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• MBA is a plus.
• Minimum of 6 years of experience in sales operations, with at least 3 years in a leadership or management role.
• Proven track record in optimizing sales processes and driving sales productivity.
• Extensive experience with CRM systems (e.g., Salesforce) and sales analytics tools.
• Strong analytical, quantitative, and problem-solving skills.
• Excellent understanding of sales methodologies and go-to-market strategies.
• Demonstrated ability to manage complex projects and cross-functional initiatives.
• Strong communication, presentation, and interpersonal skills.
• Ability to thrive in a hybrid work environment.
• Must be based in or able to commute to Port Elizabeth, Eastern Cape, ZA .

Benefits

• Competitive annual salary and performance incentives.
• Comprehensive health, dental, and vision insurance.
• Pension fund contribution.
• Generous paid time off.
• Professional development and training opportunities.
• Hybrid work model promoting work-life balance.
• Opportunities for career advancement within a growing company.
• Access to cutting-edge sales technology.
• Collaborative and dynamic team environment.
• Employee assistance program.