Sales Operations Manager

Placements24; Benoni; Hybrid; ZAR 480,000 - 600,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary with annual reviews

Health and retirement benefits

Job summary

Placements24 is seeking a highly organized Sales Operations Manager in Benoni to optimize sales workflows, manage CRM systems, and deliver data-driven insights.

You will partner with sales leadership, marketing, and finance in a hybrid role that balances in-office collaboration with remote analytical tasks to drive performance improvements.

You will implement enablement tools, develop dashboards, and support forecasting to help the sales team exceed targets.

Qualifications

• Proven experience in sales operations or a related analytical role.
• Strong proficiency with CRM software (Salesforce, HubSpot) and sales analytics tools.
• Excellent understanding of sales methodologies and the sales lifecycle.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Effective communication and collaboration skills, with experience working cross-functional.
• Bachelor's degree in Business, Operations Management, or a related field preferred.

Responsibilities

• Oversee and optimize sales processes, workflows, and tools to improve efficiency and productivity.
• Manage and maintain the CRM system, ensuring data integrity and effective utilization by the sales team.
• Develop and generate sales reports, dashboards, and KPIs for management.
• Collaborate with sales leadership to develop sales forecasts and analyze pipeline performance.
• Implement and manage sales enablement tools and resources to support the sales team.
• Identify areas for process improvement and implement solutions to enhance sales effectiveness.

Skills

Sales operations

Analytical thinking

Cross-functional collaboration

Data interpretation

Education

Bachelor's degree in Business/Operations Management

Tools

Salesforce

HubSpot

Sales analytics tools

Job description

About the Role

Our client is seeking a highly organized and analytical Sales Operations Manager to enhance the efficiency and effectiveness of their sales processes in Benoni . This role is instrumental in supporting the sales team by optimizing workflows, managing sales technology, and providing crucial data insights. You will work closely with sales leadership, marketing, and finance to ensure seamless operations and drive performance improvements. This hybrid role allows for a balance of in-office collaboration to foster team synergy and remote work for focused analytical tasks. The ideal candidate has a strong understanding of sales cycles and is adept at leveraging technology to streamline operations.

Key Responsibilities

• Oversee and optimize sales processes, workflows, and tools to improve efficiency and productivity.
• Manage and maintain the CRM system, ensuring data integrity and effective utilization by the sales team.
• Develop and generate sales reports, dashboards, and key performance indicators (KPIs) for management.
• Collaborate with sales leadership to develop sales forecasts and analyze pipeline performance.
• Implement and manage sales enablement tools and resources to support the sales team.
• Identify areas for process improvement and implement solutions to enhance sales effectiveness.

Requirements

• Proven experience in sales operations or a related analytical role.
• Strong proficiency with CRM software (e.g., Salesforce, HubSpot) and sales analytics tools.
• Excellent understanding of sales methodologies and the sales lifecycle.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Effective communication and collaboration skills, with experience working cross-functionally.
• Bachelor's degree in Business, Operations Management, or a related field is preferred.

Benefits

• Competitive salary with annual performance reviews and potential bonuses.
• Hybrid work arrangement providing flexibility and work-life integration.
• Comprehensive health and retirement benefits package.
• Opportunities for professional development and training in sales operations technology.
• A key role supporting sales growth with significant impact on team performance.