Head of Luxury Resort Operations - Cape Town

Placements24; Cape Town; On-site; ZAR 1,500,000 - 2,400,000; Full time

Benefits offered by this job

Performance bonuses

Medical benefits

Relocation assistance

Subsidized accommodation

Discounted hotel rates

Job summary

Placements24 is recruiting a Director of Luxury Resort Operations for a flagship luxury property in Cape Town, Western Cape. The role oversees all resort operations, drives guest satisfaction, and leads a world-class team to achieve profitability and brand standards.

Seeking an experienced leader with a deep understanding of luxury trends, strong financial acumen, and willingness to relocate to Cape Town. The position offers exposure to a globally recognized luxury brand and significant career

Qualifications

• Minimum of 10 years of progressive luxury hotel/resort management experience.
• At least 5 years in a senior leadership role (e.g., General Manager, Director of Operations).
• Degree in Hospitality Management or Business Administration or related field.
• Fluency in English; additional languages a plus.

Responsibilities

• Oversee day-to-day resort operations across all departments.
• Develop and implement strategic plans to enhance guest satisfaction and revenue while controlling costs.
• Lead, mentor, and inspire department heads and staff with a culture of excellence.
• Ensure adherence to quality, safety, and environmental standards.
• Manage budgets, financial forecasts, and P&L for the resort to drive profitability.
• Collaborate with sales and marketing to attract high-value clientele.
• Maintain relationships with vendors, suppliers, and local stakeholders.

Skills

Leadership

Strategic planning

Financial acumen

Operations management

Guest experience

Education

Bachelor's degree in Hospitality Management or Business Administration

Job description

Placements24 is recruiting a Director of Luxury Resort Operations for a flagship luxury property in Cape Town, Western Cape. The role oversees all resort operations, drives guest satisfaction, and leads a world-class team to achieve profitability and brand standards.

Seeking an experienced leader with a deep understanding of luxury trends, strong financial acumen, and willingness to relocate to Cape Town. The position offers exposure to a globally recognized luxury brand and significant career