Head of Commercial Operations

Placements24; Vereeniging; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive base salary

Commission and bonus structures

Medical aid

Retirement fund

Job summary

Placements24 is seeking a Head of Commercial Operations in Vereeniging, Gauteng, to lead the commercial functions and drive revenue growth. You will shape the commercial strategy, oversee sales, CRM, and key client relationships, and manage contractual negotiations.

The role requires a strong track record in industrial services, 8+ years in commercial leadership, and the ability to grow market presence. A base salary with commissions is offered, along with career development opportunities.

Qualifications

• Bachelor’s degree in business, marketing, commerce, or related field.
• MBA is a plus for senior leadership.
• Minimum 8 years in commercial management, sales leadership, or business development.
• Proven track record in leading sales teams and achieving revenue targets.
• Strong contract negotiation, CRM, and sales process knowledge.
• Excellent leadership, communication, and relationship-building skills.
• Experience in market analysis and strategic planning.
• Proficiency with CRM software and sales analytics tools.

Responsibilities

• Develop and implement commercial strategies to drive sales growth and market share in Vereeniging.
• Lead and coach the sales team; set targets and monitor performance.
• Oversee the full sales process: leads, qualification, negotiation, closing.
• Manage key client relationships to ensure satisfaction and retention.
• Budgeting for commercial operations; ensure profitability and efficiency.
• Identify new business opportunities and strategic partnerships.

Skills

Sales leadership

CRM experience

Contract negotiation

Market analysis

Education

Bachelor's degree in Business Administration/Marketing/Commerce

MBA (preferred)

Tools

Salesforce

CRM analytics tools

Job description

About the Role

Our client, a dynamic and rapidly growing company in the industrial services sector, is seeking an experienced and results-driven Head of Commercial Operations to lead their commercial activities based in Vereeniging, Gauteng . This senior management position is responsible for overseeing sales operations, customer relationship management, contract negotiation, and business development to drive revenue growth and market expansion. The ideal candidate will possess a strong commercial acumen, exceptional leadership skills, and a proven ability to manage complex sales cycles and foster client relationships. You will play a key role in shaping the commercial strategy, optimizing sales processes, and ensuring the achievement of ambitious business targets. We are looking for a strategic thinker with a deep understanding of the industrial services market to lead our client's commercial success in Vereeniging and beyond. This is a crucial role for driving profitable growth and market penetration.

Key Responsibilities

• Develop and implement effective commercial strategies to drive sales growth and market share in Vereeniging .
• Lead and manage the sales team, setting targets, providing coaching, and monitoring performance.
• Oversee the entire sales process, from lead generation and qualification to contract negotiation and closing.
• Manage key client relationships, ensuring high levels of customer satisfaction and retention.
• Develop and manage the commercial operations budget, ensuring profitability and efficient resource allocation.
• Identify new business opportunities and develop strategic partnerships.
• Collaborate with marketing, operations, and finance departments to ensure alignment of commercial activities.
• Analyze market trends, competitor activities, and customer feedback to inform commercial strategies.
• Ensure compliance with all relevant commercial laws and company policies.
• Prepare and present regular reports on commercial performance to senior management.

Requirements

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• An MBA is a plus.
• Minimum of 8 years of progressive experience in commercial management, sales leadership, or business development, preferably within the industrial services sector.
• Proven track record of successfully managing sales teams and achieving ambitious revenue targets.
• Strong understanding of contract negotiation, sales processes, and customer relationship management (CRM) principles.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to develop and implement effective commercial strategies.
• Experience in market analysis and strategic planning.
• Proficiency in CRM software and sales analytics tools.
• Strong understanding of the Gauteng industrial market, particularly the Vereeniging area.
• Ability to travel as needed for client meetings and business development.

Benefits

Our client offers a competitive salary package, including a substantial base salary, attractive commission and bonus structures, comprehensive medical aid, a retirement fund, and opportunities for professional development and career advancement. Employees in Vereeniging will enjoy a dynamic and challenging work environment with significant autonomy and the chance to shape the company's commercial future. We believe in rewarding performance and fostering a culture of growth and collaboration. This role is ideal for a seasoned commercial leader looking to make a significant impact.