Senior Commercial Operations Manager

Placements24; Sandton; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Medical aid

Life insurance

Retirement annuity

Hybrid work model

Professional development

Job summary

Placements24 invites a seasoned Senior Commercial Operations Manager to optimize our client’s commercial operations in Sandton and drive revenue growth. You will oversee contracts, pricing, and revenue management while collaborating with sales, finance, and legal teams.

You will lead a cross-functional team, ensure compliance, and deliver strategic recommendations to senior management in a dynamic hybrid setting.

Qualifications

• Bachelor's degree in Business Administration, Commerce, Finance, or a related field.
• MBA or relevant professional qualification is highly desirable.
• 7–10 years of experience in commercial operations, business development operations, or a related field, preferably in professional services.
• Proven experience in managing commercial contracts, pricing, and revenue management.
• Strong understanding of sales processes, business development, and client relationship management.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Experience in managing teams and leading cross-functional projects.
• Proficiency in CRM systems, ERP systems, and MS Office Suite.
• Knowledge of the Gauteng business landscape is a significant advantage.
• Ability to work effectively in a dynamic, hybrid work environment.

Responsibilities

• Oversee and streamline commercial operations, including contract management, pricing strategies, and revenue assurance for the Sandton region.
• Develop and implement operational plans to support business development and sales initiatives.
• Manage key commercial processes, ensuring efficiency, compliance, and profitability.
• Collaborate closely with the sales team to support client engagements and deal closures from an operational standpoint.
• Liaise with legal and finance departments to ensure smooth contract execution and financial reconciliation.
• Monitor commercial performance metrics, analyze trends, and provide strategic recommendations to senior management.
• Identify opportunities for process improvements to enhance customer satisfaction and operational effectiveness.
• Lead and mentor a team of commercial operations specialists.
• Ensure adherence to company policies, industry regulations, and best practices in commercial operations.
• Manage relationships with key internal stakeholders to ensure alignment and effective collaboration.

Skills

Analytical skills

Strategic thinking

Problem solving

Negotiation

Interpersonal skills

Leadership

Education

Bachelor's degree in business administration/related field

MBA or equivalent qualification desirable

Tools

CRM systems

ERP systems

MS Office Suite

Job description

About the Role

Our client, a leading international firm in the business services sector, is seeking an experienced and strategic Senior Commercial Operations Manager to join their team, based in the prestigious business hub of Sandton , Gauteng . This role is integral to optimizing the commercial operations, driving revenue growth, and ensuring the seamless execution of business strategies. You will be responsible for overseeing key commercial processes, managing client relationships from an operational perspective, and collaborating with sales, finance, and legal teams. The ideal candidate will possess a strong understanding of commercial contracts, business development, and operational efficiency within a client-facing environment. This is a high-impact role offering significant visibility and opportunities for advancement.

Key Responsibilities

• Oversee and streamline commercial operations, including contract management, pricing strategies, and revenue assurance for the Sandton region.
• Develop and implement operational plans to support business development and sales initiatives.
• Manage key commercial processes, ensuring efficiency, compliance, and profitability.
• Collaborate closely with the sales team to support client engagements and deal closures from an operational standpoint.
• Liaise with legal and finance departments to ensure smooth contract execution and financial reconciliation.
• Monitor commercial performance metrics, analyze trends, and provide strategic recommendations to senior management.
• Identify opportunities for process improvements to enhance customer satisfaction and operational effectiveness.
• Lead and mentor a team of commercial operations specialists.
• Ensure adherence to company policies, industry regulations, and best practices in commercial operations.
• Manage relationships with key internal stakeholders to ensure alignment and effective collaboration.

Requirements

• Bachelor's degree in Business Administration, Commerce, Finance, or a related field.
• An MBA or relevant professional qualification is highly desirable.
• Minimum of 7-10 years of experience in commercial operations, business development operations, or a related field, preferably in professional services.
• Proven experience in managing commercial contracts, pricing, and revenue management.
• Strong understanding of sales processes, business development, and client relationship management.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Experience in managing teams and leading cross-functional projects.
• Proficiency in CRM systems, ERP systems, and MS Office Suite.
• Knowledge of the Gauteng business landscape is a significant advantage.
• Ability to work effectively in a dynamic, hybrid work environment.

Benefits

• Our client offers a highly competitive salary, substantial performance-based bonuses, and a comprehensive benefits package including medical aid, life insurance, and a retirement annuity.
• This hybrid role provides flexibility while maintaining strategic alignment within a premier business location.
• Opportunities for continuous professional development, including advanced training and leadership programs, are readily available.
• You will work in a stimulating environment with exposure to complex commercial challenges and the opportunity to significantly influence business outcomes.
• Join a leading firm and advance your career in commercial operations management.