Head of Commercial Operations

Placements24; Pretoria; Hybrid; ZAR 1,500,000 - 2,100,000; Full time

Job summary

Placements24 is seeking a Head of Commercial Operations for an FMCG client based in Pretoria, Gauteng. This senior role drives commercial strategy, optimizes sales channels, and aligns sales, marketing, supply chain and finance to maximize profitability.

You will lead a high‑performing team, manage key accounts, monitor KPIs, and implement budgets and innovative models to strengthen market presence.

Qualifications

• Senior leadership experience in FMCG commercial operations.
• Proven ability to drive revenue growth and profitability.
• Strong cross-functional leadership across sales, marketing, and supply chain.

Responsibilities

• Develop and implement commercial strategies to grow revenue and market share.
• Oversee sales operations, channel management, and distribution networks.
• Align sales, marketing, supply chain, and finance functions.
• Manage key commercial accounts and partnerships.
• Analyze market trends and competitive landscape to spot opportunities.
• Develop and manage commercial budgets and meet financial targets.
• Lead and mentor a high-performance commercial team.
• Improve processes to boost efficiency and customer satisfaction.
• Drive innovation in commercial practices and business models.
• Monitor KPIs and report results to senior leadership.

Job description

About the Role

Our client, a leading player in the FMCG sector, is seeking a strategic and results-oriented Head of Commercial Operations to be based in Pretoria, Gauteng . This senior leadership role is crucial for optimizing the company's commercial activities, from sales channel management to supply chain integration. The ideal candidate will possess a deep understanding of commercial strategy, exceptional leadership capabilities, and a proven ability to drive efficiency and profitability across complex operations. You will be instrumental in shaping the commercial success and market presence of our client.

Key Responsibilities

• Develop and implement overarching commercial strategies to drive revenue growth and market share.
• Oversee and optimize sales operations, channel management, and distribution networks.
• Ensure seamless integration between sales, marketing, supply chain, and finance functions.
• Manage key commercial accounts and foster strong relationships with business partners.
• Analyze market trends, customer behavior, and competitive landscape to identify opportunities and threats.
• Develop and manage commercial budgets, ensuring financial targets are met.
• Lead and mentor a team of commercial professionals, fostering a high-performance culture.
• Implement and refine operational processes to enhance efficiency and customer satisfaction.
• Drive innovation in commercial practices and explore new business models.
• Monitor and report on key commercial performance indicators (KPIs) to senior leadership.