Commercial Operations Manager

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Competitive salary and bonus structure

Medical aid and retirement fund

Generous annual leave

Job summary

Placements24 in Sandton, Gauteng is seeking a highly analytical Commercial Operations Manager to optimize sales processes and support marketing and finance in a fast-paced environment.

You will lead cross-functional projects, develop operational plans, and provide insights through dashboards and reports to boost business performance.

Hybrid role offering professional development and a clear path to impact the company’s commercial success in the Sandton hub.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum of 5 years in commercial or sales operations.
• Proven experience in process improvement and project management.
• Strong analytical skills with the ability to derive actionable insights.
• Solid understanding of CRM systems and sales cycles.
• Proficient in MS Office (Excel, PowerPoint).

Responsibilities

• Oversee and optimize commercial operations processes to boost sales effectiveness.
• Develop and manage operational plans to support commercial objectives.
• Analyze sales data, market trends, and customer insights for opportunities.
• Lead key commercial projects with on-time delivery.
• Collaborate with sales, marketing, finance, and others for seamless execution.
• Develop dashboards and reports to track performance and inform decisions.
• Identify process improvements to increase productivity.
• Support the sales team with tools and training.
• Manage vendor relationships for commercial systems.
• Ensure compliance with policies and regulations.

Skills

Data analysis

Cross-functional collaboration

Stakeholder management

Project management

Sales operations

Education

Bachelor's degree in Business Administration, Commerce, Marketing, or related field

Tools

CRM systems

Microsoft Excel

PowerPoint

Job description

About the Role

Our client is seeking a highly analytical and strategically minded Commercial Operations Manager to join their team in Sandton, Gauteng . This role is crucial for optimizing the commercial operations, driving efficiency, and supporting the sales and marketing functions. The ideal candidate will possess a strong understanding of commercial processes, data analysis, and cross-functional collaboration. You will be responsible for managing key operational projects, improving sales processes, and providing insights to enhance business performance. This position offers a significant opportunity to impact the commercial success of our client in a dynamic business environment. We are looking for an individual who is adept at managing complex initiatives and can effectively bridge the gap between commercial strategy and operational execution. The role requires excellent problem-solving skills and the ability to influence stakeholders.

Key Responsibilities

• Oversee and optimize commercial operations processes to enhance sales effectiveness and efficiency in Sandton .
• Develop and manage operational plans to support commercial objectives and strategies.
• Analyze sales data, market trends, and customer insights to identify opportunities for growth and improvement.
• Manage key commercial projects, ensuring timely and successful delivery.
• Collaborate with sales, marketing, finance, and other departments to ensure seamless operational execution.
• Develop and maintain operational reports, dashboards, and performance metrics for commercial teams.
• Identify and implement process improvements to streamline workflows and increase productivity.
• Support the sales team with operational tools, resources, and training.
• Manage vendor relationships related to commercial operations systems and tools.
• Ensure compliance with company policies and commercial regulations.

Requirements

• Bachelor's degree in Business Administration, Commerce, Marketing, or a related field.
• Minimum of 5 years of experience in commercial operations, sales operations, or a related management role.
• Proven experience in process improvement and project management within a commercial context.
• Strong analytical skills with the ability to interpret complex data and derive actionable insights.
• Excellent understanding of sales cycles, CRM systems, and commercial best practices.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Strong communication, interpersonal, and stakeholder management skills.
• Ability to work effectively in a cross-functional, fast-paced environment.
• Experience within the Sandton, Gauteng business hub is advantageous.
• A results-oriented approach and a passion for driving commercial success.

Benefits

• Our client offers a competitive salary and bonus structure, reflecting your expertise and contribution.
• Comprehensive medical aid and retirement fund benefits are provided.
• This hybrid role offers the flexibility to balance office-based collaboration in Sandton with remote work.
• Employees benefit from ongoing professional development opportunities and pathways for career advancement within the organization.
• Join a forward-thinking company that values innovation and operational excellence.
• Additional benefits include generous annual leave and access to employee wellness programs.
• This is an excellent opportunity to shape commercial operations for our client in the heart of Sandton .