Commercial Operations Manager

Placements24; Vereeniging; Hybrid; ZAR 750,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid and retirement plan

Generous annual leave

Professional development opportunities

Employee discounts on company products

Job summary

Placements24 is seeking an experienced Commercial Operations Manager for our client in Vereeniging, Gauteng. The role bridges commercial strategy and execution, driving performance through streamlined processes and analytics.

You will work with sales, marketing, and operations to implement go-to-market plans and improve customer service. The ideal candidate has 6+ years in commercial/sales operations, strong CRM, Excel, and project management skills, and thrives in a collaborative, hybrid work

Qualifications

• Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field.
• 6+ years of experience in commercial operations or sales operations.
• Proven ability to drive process improvement and operational efficiency.

Responsibilities

• Oversee and streamline commercial operational processes to enhance sales team efficiency.
• Develop and implement operational plans that support commercial strategies and objectives.
• Collaborate with sales and marketing to ensure go-to-market effectiveness.
• Manage sales reporting, data analysis, and forecasting to provide actionable insights.
• Identify and implement process improvements to optimize sales operations and customer service.
• Monitor budgets and resources across commercial functions.
• Coordinate with supply chain and logistics to ensure product availability.

Skills

Sales operations

Process improvement

Data analysis

CRM systems

Project management

Analytical skills

Communication

Collaboration

Education

Bachelor's degree in Business Administration/Marketing/Operations Management

Tools

CRM systems

Excel

PowerPoint

Reporting tools

Job description

About the Role

Our client, a dynamic leader in the fast-moving consumer goods (FMCG) sector, is seeking an experienced and strategic Commercial Operations Manager to join their team in Vereeniging, Gauteng. This role is pivotal in bridging the gap between commercial strategy and operational execution, ensuring that sales targets are met through efficient operational support and process optimization. The ideal candidate will possess a strong understanding of sales operations, commercial processes, and the ability to drive performance improvements. You will work closely with sales, marketing, and operations teams to ensure seamless execution of commercial initiatives. This is a fantastic opportunity to contribute to the growth of a well-respected brand in a key commercial role within Vereeniging. We are looking for a proactive individual with excellent analytical and problem-solving skills, capable of managing multiple priorities and driving positive change. The position requires strong collaborative skills and a keen eye for detail to ensure operational excellence supports commercial objectives.

Key Responsibilities

• Oversee and streamline commercial operational processes to enhance sales team efficiency.
• Develop and implement operational plans that support commercial strategies and objectives.
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies.
• Manage sales reporting, data analysis, and forecasting to provide actionable insights.
• Identify and implement process improvements to optimize sales operations and customer service.
• Ensure efficient management of commercial resources, including budgets and personnel.
• Work with supply chain and logistics teams to ensure product availability and timely delivery.
• Develop and maintain strong relationships with internal stakeholders across departments.
• Monitor market trends and competitor activities to inform commercial strategies.
• Drive continuous improvement initiatives within the commercial operations function.

Requirements

• Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field.
• Minimum of 6 years of experience in commercial operations, sales operations, or a related management role.
• Proven experience in process improvement and operational efficiency within a commercial context.
• Strong analytical skills with the ability to interpret complex data and provide insights.
• Excellent understanding of sales processes, CRM systems, and reporting tools.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively.
• Experience in the FMCG sector is highly advantageous.
• Ability to work effectively in a hybrid work environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.

Benefits

• Competitive annual salary of R .
• Performance-based incentives and bonuses.
• Comprehensive medical aid and retirement plan.
• Generous annual leave.
• Opportunities for professional development and training.
• Employee discounts on company products.
• A collaborative and supportive team environment.
• Hybrid work model providing work-life balance.