Guest Services Porter — Elevate Hospitality Experience

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts in Cape Town invites applications for a Porter to greet guests, assist with luggage on arrival, and keep the lobby and forecourt areas clean and welcoming. You will respond promptly to guest requests and help ensure a smooth, memorable welcome experience.

Minimum requirements include Matric, the ability to stay calm under pressure, strong communication and teamwork, a friendly service attitude, honesty and attention to detail, and presenting yourself

Qualifications

• Matric is required.
• Ability to stay calm under pressure.
• Friendly, courteous and service-oriented.
• Effective communication with staff and guests.

Responsibilities

• Greet and welcome all guests to the hotel.
• Relieve guests of their luggage on arrival and assist with luggage.
• Ensure the lobby and forecourt areas are clean and tidy.
• Assist with collection and distribution of post and parcels.

Skills

Problem solving

Teamwork

Communication

Honesty

Attention to detail

Presentable

Proactive

Interpersonal skills

Guest service

Education

Matric

Job description

The Capital Hotels, Apartments & Resorts in Cape Town invites applications for a Porter to greet guests, assist with luggage on arrival, and keep the lobby and forecourt areas clean and welcoming. You will respond promptly to guest requests and help ensure a smooth, memorable welcome experience.

Minimum requirements include Matric, the ability to stay calm under pressure, strong communication and teamwork, a friendly service attitude, honesty and attention to detail, and presenting yourself