Porter

Red Ember Recruitment; Franschhoek; On-site; ZAR 167,000 - 257,000; Full time

Job summary

Red Ember Recruitment is seeking a dynamic Porter for a luxury hospitality client in Franschhoek. The role focuses on assisting guests with luggage, escorting them, parking cars, and supporting housekeeping and reception with daily operational tasks.

The ideal candidate has a Matric Certificate, strong English communication, physical endurance, and flexibility to work shifts, including nights, in a premier setting near Franschhoek.

Qualifications

• Matric Certificate.
• Good communication skills in English.
• High level of physical endurance.
• Valid driver’s license.
• Ability to work shifts including night shifts.
• Preference for Franschhoek residents.

Responsibilities

• Assist guests with their luggage, parcels, etc.
• Interacting with guests while assisting with luggage.
• Parking guests’ cars.
• Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception.
• Upselling of other facilities and services including our affiliates.

Skills

Excellent communication

Interpersonal skills

Complaint handling

Flexibility

Education

Matric Certificate

Job description

Red Ember is looking for a dynamic individual for the position of Porter for one of our clients in Franschhoek.

To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great service and exceed guests’ expectations. You will excel in this role if you are enthusiastic and passionate about welcoming and serving guests with the willingness to go the extra mile.

Main Responsibilities

• Assist guests with their luggage, parcels, etc.
• Interacting with guests while assisting with luggage.
• Parking guests’ cars.
• Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception.
• Upselling of other facilities and services including our affiliates.

Requirements

Experience and Skills

• Previous working experience in a 5 star luxury environment.
• Excellent communication skills in English, both written and verbal.
• Excellent interpersonal skills to be able to interact with guests.
• Efficient complaint handling.
• Be Flexible in other departments.

Inherent Requirements

• Matric Certificate.
• Good communication skills in English.
• High level of physical endurance.
• Valid driver’s license.
• Ability to work shifts including night shift.
• Preference will be given to candidates from Franschhoek and neighbouring areas.