Guest Service Expert: Memorable F&B Experience

Protea Hotels by Marriott®; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Protea Hotels by Marriott Durban is seeking a Guest Service Expert to deliver memorable guest experiences at 14 Palm Boulevard, Umhlanga Rocks. This full-time, non-management role focuses on front-of-house service, guest interactions, and maintaining standards.

You will assist in seating, coordinate with the kitchen, and ensure cleanliness and professional appearance. High school diploma and less than 1 year related experience preferred; no supervisory duties required.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Set tables and serve guests, ensuring a welcoming experience.
• Communicate with the kitchen to coordinate orders and service.
• Interact with guests, take orders, and attend to requests.
• Maintain cleanliness of work areas and supplies, and ensure professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

Protea Hotels by Marriott Durban is seeking a Guest Service Expert to deliver memorable guest experiences at 14 Palm Boulevard, Umhlanga Rocks. This full-time, non-management role focuses on front-of-house service, guest interactions, and maintaining standards.

You will assist in seating, coordinate with the kitchen, and ensure cleanliness and professional appearance. High school diploma and less than 1 year related experience preferred; no supervisory duties required.